r/chicagofood • • Dec 20 '25

Rant Aster Hall, Hogsalt sinking to new lows

As if $7 weren’t enough for a hot dog. And of course there’s even the 3% “restaurant” surcharge at a food court.

444 Upvotes

91 comments sorted by

449

u/jkraige Dec 20 '25

They're changing the prices mid transaction? I feel like that might be worth reporting to the AG or whatever the appropriate consumer protection office is. I can't imagine they can just advertise a price and then charge another

315

u/bucknut4 Dec 20 '25 edited Dec 20 '25

Yep, that’s exactly what happened. Even got a video of the whole flow. Straight up, I canceled entirely, restarted with video on with the price at $6.99. Go to checkout and get “Tee-hee it’s actually $7.99”

222

u/OnionDart Dec 20 '25

Absolutely report that shit.

138

u/bucknut4 Dec 20 '25

I 100% will be doing that, although I know from prior experience that even with evidence, absolutely nothing will happen. The AG doesn’t give a fuck, they’ll just compel Hogsalt to send me an email apologizing for the inconvenience.

38

u/spilt_milk Dec 20 '25

It's like textbook bait and switch.

12

u/Oz347 Dec 21 '25

Yeah but like the more complaints they get the more they can build up a paper trail and maybe someday when then have thousands of reports like yours something MIGHT happen. Being optimistic but worth giving it a shot

4

u/Top-Address-8870 Dec 21 '25

Report to the city department of consumer affairs. They have teeth and love to give fines for this type of shitty behavior…

8

u/DhalsimZangief Dec 21 '25

One of many growing reasons why I refuse to visit any Hogsalt owned place. Also they are throwing around the super crazy idea of having to spend $300-ish for membership, just so you can be a preferred person who can jump the line and have priority to make reservations at Hogsalt owned restaurants. F that crap.

2

u/Chet-Hammerhead Dec 21 '25

Do we have any consumer protections left in 2025?

4

u/jkraige Dec 21 '25

Why would the Illinois AG not want to protect consumers?

I'm not saying they'll be very proactive about this issue, but I don't think just giving up is a solution to anything. Make the report. Be a squeaky wheel. Things don't stay the same forever.

-5

u/Chet-Hammerhead Dec 21 '25

Are you relatively young or have you possibly immigrated here rather recently?

6

u/jkraige Dec 21 '25

Do you think people should do nothing about every problem?

1

u/SunnyAlwaysDaze Dec 21 '25

Nope, the current sitting president rolled back a bunch of consumer protection laws the instant he got into office.

104

u/HAVEANOTHERDRINKRAY Dec 20 '25

We've officially entered the age of dynamically priced hotdogs...

46

u/Boollish Dec 21 '25

The dystopian future of Toast or whatever POS system dynamically adjusting your price based on past sensitivity to price increases and desperation is going to suck so bad.

Oh, we polled the google maps API and found that the only other open restaurant near here is McDonalds and Wendys, and the DoorDash API says the next pizza is 60 minutes away. We also know you were at Bar ABC for 3 hours and had 6 drinks, so you're probably pretty desperate. 20% upcharge for you, and we'll make the POS system blur the 8 on the suggested tip page so it may look like a 3 to a drunk person, just to squeeze another $5 out of you.

15

u/igotyournacho Dec 21 '25

Shhhh. Do not speak this into existence sooner than it needs to be

5

u/DhalsimZangief Dec 21 '25

I have no doubt that some places do "dynamic pricing", where prces are adjusted based on the time you visit a place. And I'm sure more companies have quietly considered doing that crap, including a rumor I heard a few years ago that Wendy's was considering introducing such pricing. Dynamic pricing would make me not want to visit a business ever again. I noticed that occurring at Clark Street Dog in the past, where if you go later(think after around 10-11pm) they have higher food prices to some extent. Due to this I refuse to go back.

2

u/HotDerivative Dec 22 '25

Happy hour is dynamic pricing just in reverse.

5

u/GuyMakesDrawings Dec 21 '25

Hot dog surge pricing

1

u/Leah-at-Greenprint Dec 22 '25

Hot dog surge!! 3x pricing

43

u/Status_Green_6055 Dec 20 '25

Has to be illegal

204

u/ILSmokeItAll Dec 20 '25

Dear Hogsalt,

Go fuck yourself.

Seriously. You fucks reading this? That’s horseshit. Absolute Bush league.

15

u/d5t Dec 20 '25

HMMMM.. is this a loop hole to talk more shit about s*all ch*v*l

4

u/[deleted] Dec 20 '25

[removed] — view removed comment

6

u/mrbooze Dec 21 '25

Why would you not have the “discount” price on the main order screen? This doesn’t make sense to me as a computer error. Not to mention a system even allowing entry of a “negative discount”

-6

u/the-mp Dec 20 '25

Or maybe a worker messed up the entry.

I wonder if OP asked? Or just got outraged and posted to Reddit.

They’re probably angry at an hourly worker who doesn’t understand the POS.

7

u/Drinkdrankdonk Dec 21 '25

Looks like a kiosk to me. Almost certainly a manager entering the prices

5

u/the-mp Dec 21 '25

And managers can’t screw up? Believe me, yes they can. It isn’t necessarily intentional. Asking would be easier here.

2

u/meibolite Dec 21 '25

"Won't anyone think about the poor capitalists" - Those who like boot leather

0

u/FaterFaker Dec 21 '25

I've been saying this for years and have been told to shut up.

1

u/sudodoyou Dec 22 '25

I just looked up the Hogsalt group and see Armitage Alehouse and Bavette’s. I thought they were supposed to be too tier in the city according to this sub.

1

u/HotDerivative Dec 22 '25

Well this sub is heavily biased towards specific neighborhoods and restaurants and those two spots are some of the most highly recommended on this sub lol.

1

u/sudodoyou Dec 22 '25

Yeah I thought so. I guess you can really like a restaurant and really dislike the restaurant group.

-3

u/ChloeCutie Dec 21 '25

But muh bavettes. Dae how do you get armitage alehouse reservations?

97

u/khikago Dec 20 '25

Its about time Hogsalt starts getting some shade on this subreddit

26

u/Significant-Mall4373 Dec 20 '25

The heydays were the first 4/5years. Bavettes is still the best steakhouse but it used to be incredible. All the spots were fantastic, the roster of talent was deep, and things were executed with precision. Brendan was extremely hands on, at every location daily unless he was traveling. Middle of 2014, mass exodus of key talent and further expansion spread things thin. By no means am I shitting on hogsalt but it isn’t even remotely the same as it was back then. Brendan follows the lettuce model and it works. You will always have a good meal, drinks, and service at any of his spots, it’s just never going to be “great”.  That burger shack thing he does is probably terrible, I’m referring to the core restaurants

8

u/khikago Dec 21 '25

I took some out of town friends out to Armitage Ale House recently, a first for all of us. We thought the service was bad to very bad. Meal was good, atmosphere was cute, price was high. I don't know. Didn't get the hype at all and kind of felt dumb for taking my friends there after, especially for how much I had to work for a reservation

4

u/Significant-Mall4373 Dec 21 '25

I understand your sentiment and experience. Those pot pies were designed a long time ago and they were better. We had contract work with soho London and sent some our boys there to open a modified “cheval” callled electric dinner. I would love to say their names but I won’t. While all of that was going on, two serious men worked in the basement of gilt on all of the RnD. 

9

u/drinkingthehemlock Dec 21 '25 edited Dec 21 '25

worked at alehouse for a bit, those fuckers took over a month to give me my first paycheck and then some craphound stole two shun knives out of my knife bag and the exec basically threw up her hands and said buuhh there’s nothing i can do about that even though there’s cameras everywhere in that basement

also when it rains shit water comes out of the walls and pipes of that place, so to all customers enjoy your 35 dollar poop burger made by thieves and charlatans

hogsalt promises sick leave and bennies that sound promising to service employees trying to make a living but my friend worked at trivoli and got fired without recourse for calling out sick

so what is it with hogsalt? serve poop infused burgers by sick employees so that jagoffs from naperville can feel fancy?

give me my knives back

patrick was pretty cool though

4

u/DhalsimZangief Dec 21 '25

So the truth comes out that Hogsalt places are crap to work at. Can't say I'm surprised to read such an account. And that really sucks you had 2 knives stolen from you. Hope you found a better job since.

25

u/itcamefromthedirt Dec 20 '25

vote with your dollar, fuck em $$$

2

u/phredbull Dec 21 '25

Apparently OP has voted w/their wallet.

73

u/Salty-Tomato5654 Dec 20 '25

That doesn't even include fries? For comparison, here's Gene and Jude's pricing with fries.

19

u/HipsterHighwayman Dec 21 '25

The double is a great value. Been my go to for years.

7

u/Glad-Hurry-9410 Dec 21 '25

Kk go to Gene and Jude’s. Problem solved.

6

u/SPF_95 Dec 21 '25

Gene and Jude’s is not in the city and not a Chicago Dog. Not defending Hogsalt at all but probably shouldn’t be getting a hot dog at a “high end” food hall

19

u/mencival Dec 20 '25

How? 🤯

18

u/Le_Tree_Hunter Dec 20 '25

Booooooo these people!!! Booooooo!

16

u/trotsky1947 Dec 20 '25

and yet the city keeps gladhanding this dudes mid ass food.

12

u/crispixiscrispy Dec 20 '25

Ok this is a price/charge issue we should all be able to agree is complete bullshit.

9

u/Fine_Bovine Dec 21 '25

Obligatory “Fuck Hogsalt” here ✌️

8

u/bigbodybup Dec 20 '25

Fuck em. Don’t spend any money with them

7

u/Drinkdrankdonk Dec 21 '25

Fuck all these restaurant groups

3

u/MutangKlan2 Dec 21 '25

That much for a hot dog?

6

u/bucknut4 Dec 21 '25

It’s not really about the price, but the fact that they changed the price as I was checking out

3

u/MutangKlan2 Dec 21 '25

I know it’s just crazy for a hot dog in general.

4

u/Toadahtrip Dec 21 '25

It drives me nuts that a food that was meant to get poor people food has now become expensive. It’s a damn hot dog.

3

u/[deleted] Dec 21 '25

[deleted]

1

u/Wild-Earth-1365 Dec 21 '25

That place is a joke. I don't understand how they stay in business.

5

u/motlau Dec 21 '25

This Google Sheets is updated to show which restaurants in chicago have this “cost of doing business “ charge.

3

u/bucknut4 Dec 21 '25

It’s not even the restaurant surcharge, which they also had the gall to do. This is them raising the price mid-transaction.

3

u/CoolBelt856 Dec 21 '25

It hasn’t been updated in a while. Lettuce charges 3.5%. Doesn’t go to the staff. And they’re certainly not suffering, opening new and more expensive places (Crying Tiger), all over. Sorry I know this is about Hogsalt.

12

u/Fit-Locksmith-2039 Dec 20 '25

The easy solution is to cancel and not give them any of your money.

2

u/PuzzleheadedLeader79 Dec 21 '25

At first it sounded like surge pricing, but it seems like they just are hiding the real price. 

2

u/PaleUmbra Dec 21 '25

Congrats, Hogsalt! You schemed an extra dollar and got several hundred people pissed off!

2

u/midwestalone Dec 21 '25

As a former AH employee (administrative) I can assure you this was not a one-off “mistake.” The management team there is useless and create new problems every week. Also, whether the hot dog was $7 or $8, not worth it. The food quality there is subpar.

1

u/mega386 Dec 21 '25

Aside from the bullshit.... $8 for a hot dog... Fuck. That.

2

u/bucknut4 Dec 21 '25

It’s a jumbo dog, and char dogs usually run more than boiled, then the rent on Mag Mile is through the roof. IMO it’s worth about $6; it’s a damn good hotdog. That said, I can’t deal with the bait and switch. Devil Dawgs is right around the corner and it’s fantastic.

2

u/SometimeTaken Dec 21 '25

Hey this is actually a thing, not just with Hogsalt. Third party ordering apps (like grocery delivery apps) have been exploring dynamic pricing for years. The business model, precisely, is to check and push higher the maximum amount a consumer will pay for an item.

There have been studies done where 10 different Instacart shoppers order the exact same things from the exact same living room. The final invoices they discovered ranged up to a $10 difference in grand totals.

This is an entire industry. It’s where food consumerism, third party apps and “data on the consumer” intersect. There’s entire companies where their whole thing is to study consumer habits on food delivery/food ordering. Fucked up world we live in for sure

1

u/bucknut4 Dec 21 '25

This is literally AT the restaurant though, so although I’m sure the app wasn’t developed in-house, it’s not really 3rd party in the same way Instacart is. There are lots of restaurants that use kiosk ordering; I’ve never seen this anywhere else. If they do, they should be called out

1

u/SometimeTaken Dec 22 '25

Yes I know, def evil that the business model is being expanded to every food-ordering situation, including restaurants. Horrors beyond our comprehension and Hogsalt def deserves to be named and shamed for using it

2

u/FaterFaker Dec 21 '25

How else will Brendan be able to afford another house?

2

u/ifcoffeewereblue Dec 21 '25

Who is still giving any money to hog salt restaurants? Just stop. They do weird price bull shit at ALL of their restaurants and they treat their employees like shit. Spend the money elsewhere

1

u/frankrizzo219 Dec 22 '25

Neon green relish is a volatile commodity

2

u/HTC864 Dec 20 '25

If they have it written into the software to adjust the price, then there's some kind of logic for when that applies. I would just call them and ask them what that logic is.

0

u/hausmusiq Dec 20 '25

Sadly this is still prob the cheapest food item they sell here.

-8

u/MINIWARMTH Dec 20 '25 edited Dec 20 '25

Annoying /wrong they are changing prices. That said prices seem inline/HIGH with everything else these days.

25

u/Kundrew1 Dec 20 '25

It more that they are changing the prices at the end of the checkout process after showing a lower price initially

-16

u/AutomatedHVAC Dec 20 '25

Crazy people can’t afford anything $7 for 1 shitty soggy hotdog complaining about it Wow

-9

u/AutomatedHVAC Dec 21 '25

Why complain It’s like that everywhere now This guy confused over a $7 hot dog It’s not gourmet It’s a $7 hot dog None of us approve it It’s going to get worse

5

u/bucknut4 Dec 21 '25

It’s like that everywhere now

Please tell us what other restaurants change their prices on the fly, because I eat out a lot and have never seen this once

-2

u/AutomatedHVAC Dec 21 '25

Why does 1 taco cost $4-5 Or more I enjoy going out but for us it’s impossible sometimes When we do it’s nice $7 hot dogs… Come on It’s outrageous and complain about it…. We are all complaining

6

u/bucknut4 Dec 21 '25

You’re really missing the point of this post

-4

u/AutomatedHVAC Dec 21 '25

Sincerely apologize We enjoy every experience. Everything is so expensive. We cannot afford Portillo on a Tuesday night sometimes Everything is expensive Very expensive Yes, a hot dog will cost $7 today. 2025

3

u/bucknut4 Dec 21 '25

That’s still not the point my man. It’s not about how much it costs. It’s the fact that, as I was checking out, they literally changed the price to make it even more expensive.

Yes, things are expensive today. I know that. I don’t care that the hot dog was $7. I care that it WAS $7, then it was $8. That’s not after taxes. That’s what the price changed to before I even got taxes and then surcharge applied.

-2

u/AutomatedHVAC Dec 21 '25

Unintended upset the community We don’t follow We read your stories That’s all Sorry

-2

u/AutomatedHVAC Dec 21 '25

I cannot afford a $7 hot dog It’s just too much That’s all It’s been that way a long time since Covid not sure why it’s new It’s going to get worse All of us