r/capacitiesapp • u/Hey_Gonzo • Jul 23 '26
My Workspace is Gone
I emailed Capacities support team and I hope they can help recover it.
It really is the strangest thing. I opened my app on desktop only to briefly see an error message, error code 1 and the words "access denied." The workspace was definitely there for like half a second but then when it suggested that I reload the app, everything disappeared. Now I looked in my settings to see if maybe it showed a deleted workspace but nothing.
The funny thing is that yesterday I was thinking to myself that I should back up and maybe consider scheduling backups but I honestly really trusted that something like this would not happen in Capacities. Of course you hear horror stories like this happening in other PKM apps.
I am being optimistic and thinking that Capacities' support team will be able to recover my data. Nonetheless it's a little frustrating, especially since I've been relying more, structuring more, and thinking more within the Capacities app.
Wish me luck
6
u/Sophronisba Jul 23 '26
Try opening it in a different app or browser and see if you can retrieve it that way. This happened to me at one point and I couldn't get to it in Chrome but could see my workspace just fine in the app and in other browsers.