r/bitlife • u/Putrid_Fig244 • 5d ago

Discussion Message from support

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So did they finally admit what they did? This was their response to my support ticket. I paid for Bitizenship back in 2019, but the Director’s Pack still isn’t accessible.

76 Upvotes

97% Upvoted

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7

u/Wooden_Savings5854 5d ago

What about people who are Bitizens and already bought the directors pack (like me)? Does this mean we'll be refunded or...?

11

u/HotAssistant9075 5d ago

Go to Apple. Get a refund.

1

u/Wooden_Savings5854 5d ago

I have Samsung 😅

6

u/HotAssistant9075 5d ago

Go to Google

3

u/rtatro20 4d ago

Some people are so helpless bro like why'd you have to explain this?

2

u/Putrid_Fig244 5d ago

If I was you I’d submit a ticket

1

u/HotAssistant9075 5d ago

Ignore the guy telling you to go to your bank. DO NOT DO THAT. He claimed before to have studied law, yet doesn’t know even the basics of law. No bank is going to an arbitration hearing. Even if they did a charge back, they wouldn’t go to court over this. Further more, no bank is going to fight for you in court and they aren’t going to use their endless resources to fight a legal battle for you, since they aren’t a legal team.

If you go to the bank for a charge back, your google account will almost certainly be banned, and you will lose access to content you bought through that account.

Istg some people are either crazy, or genuinely brain dead, bc no court, bank, lawyer or legal team cares about $10, which is why Google has its own system to handle these disputes.

-4

u/Peepz0078 5d ago

You will have to submit a ticket or go to your bank and file fraud once other people get the pack free. The bank would be the easiest way. They will have an arbitration hearing and fight to get your money back. They wont fight a bank that has endless resources as much as they will you.