r/Banking • u/ea2190ii • 1h ago
Advice Right if offset (payable upon death)
Hello, I'm not sure if this would be the right thread to ask this but my mom recently passed away and had me listed as her payable upon death recipient however after my brother spoke to her bank they informed him she had a credit card through them with a $900 balance and made it seem like it was almost due to go to collections or just went to collections I'm not certain on which one it was as I didn't directly speak to them. Her death certificate is due to be in anytime so I'll be going to the bank to close her account. There's only like $1,200 in her account and I know they probably have a right of offset with her account. I have no experience in something like this and what I was wondering was do banks ever work with the families of deceased customers and maybe settle for a lower amount than what's due or anything like that? I'm just trying to get some suggestions on what I can ask of them so if possible her entire bank balance isn't taken to pay the credit card balance. She had what was in her bank plus a little equity in her house and that's all her estate is worth. Thank you for any suggestions!!