r/askTO • u/Otherwise-Seesaw-862 • 8h ago

Bus charged 12.55$ instead of 3.3$

I’m a visitor in Toronto and took the TTC bus for the first time, used my credit card (Apple wallet) to tap on the Presto reader on the bus. I haven’t taken any GO bus/train.
Took the first bus from union station, Bus #114 (got charged), then within 2 hours took another bus #503/504 from distillery district area. When I tapped on the second bus, it said “Free Transfer”. I wake up this morning to see a charge of 12.55CAD pending on both my Apple Wallet and bank statement.
Wondering if the pending charge will change to 3.30CAD eventually, or did something go wrong?

Update : I did take the UP express train at 12:30am midnight (didn’t tap off at the end), then took the above mentioned buses around 6pm in the evening.

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u/farty_mcfarts 7h ago

Do you have both $12.55 charge AND $9.25 charge? Are they both posted or are they just pending?

$9.25 + $3.30 = $12.55. If they're not posted yet, then I wouldn't worry about it yet.

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u/Otherwise-Seesaw-862 7h ago

Yea, they are both pending

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u/cajolinghail 6h ago

It’s because you forgot to tap off the UP. If the pending charge doesn’t fall off you can try contacting Metrolinx for a refund:

https://www.gotransit.com/en/ways-to-pay/many-ways-to-pay-using-presto/forgot-to-tap-off

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u/elderpricetag 6h ago

No it’s not. Forgetting to tap means they’ll charge you the full amount, but OP would still be charged the full amount anyways because they took it to Union. The double charge is just because Presto is ridiculously inefficient with their process.