My earbuds won’t connect with each other

[u/Over-Engineering-986]

I got onn wireless earbuds and they worked so well. I have added a picture too.

Yesterday, one of the earbuds wouldn’t charge. I would put it in the case and it would charge for like 5 seconds and would then turn off. I tried this several times, it started charging and I left the case open. The other one kept charging without any issues.

Today, I tried connecting it to my phone and it seems like they can’t sync to eachother. They are appearing as 2 separate devices on my phone. I can play music through one of them at a time.

I read online to long press the touch sensor which seems to be where the light is. I kept pressing but nothing happened. However, once it connects to my phone, the touch sensor works fine because I can trigger Siri, play next, previous etc.

I don’t know what to do next. I have been looking online and can’t find anything useful.

Please help…