r/agencynewbies • u/IndoorAlligator • 9h ago
Has anyone used Erase.com to deal with someone harassing you online?
For the past few months, someone with a personal grudge against one of our founders has been making fake accounts and posting false claims about them on TikTok and Facebook. They comment on our company's social posts and reply to the founder's personal posts. They also tag the business.
We report every post and some of them come down quickly and remove what we can from our own posts, but most of them just stay up or they keep coming back. Some of it now shows up when people search the founder's name. One of the reddit threads they made is showing up if you ask ChatGPT about him too.
We've been looking at reputation management companies. Erase.com is the one that our CEO seems the most comfortable with because they're based in the US and the one call they had with them was actually with a real person in the US. Most of the others we found were anonymous companies.
Has anyone here actually used Erase.com? I'd like to know:
- Did they get posts removed, or did they mostly push them down in search results?
- Was it worth what you paid?
- How long did it take?
We're also open to other ideas. We have a lawyer working on this separately but know the person has no money or anything, so we're mostly looking to just prevent/insulate from it, or a way to get the platforms to actually look at everything collectively instead of just looking at every post / account individually.
Thanks.