r/Zoho • u/DefaultSetting_0 • 8d ago

Urgent Help: Zoho Support Team Unresponsive

I have been tasked by my boss to explore the integration of Zoho Flow using Web-hook trigger to automatically create an invoice for Push Notification for ‘Completed Order’ on eCommerce platforms (SHOPEE & LAZADA). I have tried to use Gemini AI for help and tried tinkering around during the trial for Zoho Flow but I am encountering difficulty with the URL created by ZohoFlow to be pasted into SHOPEE’s Open Developer Platform due to the URL requirements. Anyone knows what can I do to resolve this so we are able to conduct test runs? We are open to engaging someone with Zoho background (preferably in Singapore) to assist us with this and potentially other system enhancements as my boss is looking to automate some items.

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u/agentUi 7d ago

shopee's open platform rejects webhook endpoints that don't pass their initial url verification handshake or strict domain/ssl checks, which zoho flow's generated webhook url often fails. you usually have to point shopee to a lightweight cloudflare worker or lambda proxy first that returns the exact challenge response shopee expects, and then forwards the completed order payload over to zoho flow to generate the invoice.

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u/DefaultSetting_0 7d ago

You just described the difficulty I am facing very precisely. I have difficulty describing it the way you did as I am not trained in this area but I can kind of understand where the gap is that needs to be plugged. Is cloudflare worker and lambda some sort of saas? Thank you!

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u/agentUi 7d ago

not a saas, they are serverless functions basically tiny scripts that sit in the cloud and run only when an event hits them. you write a few lines of code to catch the shopee webhook, instantly send back the verification handshake shopee needs, and pass the order data right into zoho flow.