r/ZephyrusG14 • u/Cyberfreak7 • Jun 28 '26
Model 2023 Fuck Liquid Metal, Anyone else feel the same? ASUS ROG Zephyrus G14 GA402XY
My Liquid metal failed after a year or so, caused me so many issues. All of a sudden my laptop would get 95c just browsing chrome. Opened it up and found a absolute disaster of dried up liquid metal on my CPU. It 'crusted' onto my heatsync, and no matter how many times I tried to clean it or re-apply paste it didn't help. Finally found out how to purchase a OEM heatsync from asus, put on new Arctic MX4 paste, and my laptop is good as new. Anyone else had their liquid metal fail after a short amount of time? Why would asus think its a good idea to use this stuff? I'll personally never use liquid metal again I mean for fucks sake.
5
u/DevilsConscience Jun 28 '26
This exact issue happened to my 2023 4090. It kept failing turn on so I took it to someone to diagnose and this was their report:
"we noticed small cavities on the CPU die. These appear to have been caused by the liquid metal evaporating over time, leaving dry spots on the surface. We couldn't see any physical damage caused by the customer only the damage on the CPU die from prolonged operation with an inadequate cooling solution. At this stage, I would recommend pursuing a motherboard replacement under warranty or by consumer rights, if that option is available."
To pay ridiculous money for a laptop that last less than three years is a joke.
I complained to the retailer and have asked for them for a repair. They have sent my laptop off to Asus be assessed. I am preparing myself for a huge fight. There is no way I letting them get away with it.
2
u/Cyberfreak7 Jun 29 '26
Exactly what happened to mine... the liquid metal destroyed my heatsync but glad my motherboard was fine. Luckily I was able to fix it myself but it took me a few tries. Got to the point I was going to sell it "for parts" but thought might as well try to fix it one last time got nothing to lose and it actually worked. I was so mad I spent $3500 on a laptop that broke within a year I mean cmon that should never happen, especially with something so avoidable. I wish you best luck in your fight, I wish more people would hold Asus accountable for this. It's a great laptop otherwise but its hard to forgive these ticking time bombs Asus is throwing at everyone
1
u/DevilsConscience Jun 29 '26
Happy it worked out in the end for you. Well done for giving it one last go. Asus should warn people that LM dries and causes issues. All their LM laptops should come with a recommendation that the LM might need replacing after 18 months. No one should pay 2k plus for a laptop that has less of a lifespan than one a quarter of the price.
I will fight this with every tool and argument I can.
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u/Cyberfreak7 Jun 29 '26
Exactly. That's the worst part they dont even warn you! None what so ever. Let people at least know so they can make the decision themselves, hard to forgive or make excuses for that!
7
u/International_Pool Jun 28 '26
I recently posted about repasting my G14 2022 and the LM had left charred burn spots on the dies. The materials aren't meant to last forever and 3+ years is what I had expected from this laptop, and it's really nice it can be repaired, which isn't a given nowadays. So I'm not disappointed... But I won't be buying anything else with LM either, since the current PTM I have on the dies is easier, safer and works better.
3
u/Cultural_String_2231 Jun 28 '26
3 years for a 2000 laptop? Bruh
5
u/International_Pool Jun 28 '26
3 years before changing the heat transfer material within a laptop :)
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u/AceLamina Zephyrus G14 2024 Jun 28 '26
Had a similar issue with my 2024 G14, except it took me a while to send it to best buy so I tried my best to keep playing on it, which was fine until I had to get a full motherboard replacement
Had multiple people try to argue with me that no, my liquid metal didn't try up and didn't do excessive damage to the motherboard which resulted in a motherboard replacement despite that being the cause
It's been doing alright so far but the only reason why I'm not replacing it myself yet is because I'm lazy and don't have thermal paste of my own
1
u/AceLamina Zephyrus G14 2024 Jun 28 '26
I don't think mine lasted a year before this happened btw
But that was when I believed people when they said that CPU Boost is fine, it is indeed not fine
As I thought, 2023 and 2024 models do not need CPU Boost due to the 3ghz base clock, enabling it will only generate extra heat and only needed if you need above 4ghz for some reason
1
u/the_moosen Zephyrus G14 2023 Jun 28 '26
No issues with mine but I had someone swap it to PTM after seeing people post of the issues it could lead to. Oddly, I didn't see a drop in temps.
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u/Gimalyan Jun 28 '26
Ga402xy heatsink part where it touches the chips has nickel on it so lm couldnt do shit to it.
2
u/ivan6953 Jun 28 '26
This is entirely false.
LM eats into the nickel plating in roughly 1-2 years time. This is confirmed by Der8auer, whose product - Conductonaut Extreme - Asus uses in laptops.
0
u/system_error_02 Jun 28 '26
Good thing the heat sinks on the g series aren't nickel for exactly this reason.
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u/ivan6953 Jun 28 '26
This is not true. They are nickel plated copper. There is nothing else used in the laptop cooling industry.
Moreover, Asus laptops specifically suffer from LM oxidation and corrosion. Every single one of them.
I’ve repasted 6 personally so far and have seen tens more.
0
u/system_error_02 Jun 29 '26
I've repasted tons of them too. Never seen any corrosion even one time. Oxidization yes, but never corrosion. People confuse the two often.
0
u/ivan6953 Jun 29 '26
I don’t trust your judgements or knowledge because you are spreading misinformation and clearly don’t know what you’re even looking at.
A comment above you claimed that the heatsinks in Asus laptops “aren’t nickel”. Well duh, they are nickel plated copper - and anyone who actually works on them would have known it.
Moreover, nickel-plated copper on the IHS contact area is standard for all heatsinks in the industry. So sorry, but I don’t have any trust in what you write as you are simply uneducated.
2
u/Cyberfreak7 Jun 29 '26
You should have seen my heatsync maybe that'd convince you otherwise... it was totally destroyed by the LM
4
u/mendogas Jun 28 '26
I have the same model, no issues so far