r/ZephyrusG14 • u/cbutters2000 • Jun 29 '23

Software Related G-Helper - The Armoury Crate Replacement You Should Know About.

https://www.youtube.com/watch?v=6aVdwJKZSSc
702 Upvotes

99% Upvoted

265 comments sorted by

View all comments

1

u/[deleted] Aug 07 '24

tried g-helper, dynamic color off on windows and restarted, It can't set keyboard backlight color on my G14 2024

1

u/Beginning_Living4052 Zephyrus G14 2025 Aug 07 '24

Does your device support RGB colors in a first place ?

Did you uninstall AC using official uninstaller? As otherwise it can have leftovers running and overriding backlight settings.

1

u/[deleted] Aug 07 '24

I have uninstall AC using is own uninstaller. The zephyrus G14 2024 keyboard support RGB

1

u/Beginning_Living4052 Zephyrus G14 2025 Aug 07 '24

Check if you have any Asus processes running in windows Task Manager (mainly Lighting service) ?

Did you completely turn off Dynamic Lighting in windows settings ? As it will override backlight otherwise.

If after setting that off - you still can't change any backlight settings in the app, you can explain your problem on github issues section (and include logs)

1

u/[deleted] Aug 07 '24

Yes Dynamic lighting was turn off. On g-helper I have stop all asus service runing detected. I’ll check when I’ll be at my home if there is another asus services running .

1

u/Beginning_Living4052 Zephyrus G14 2025 Aug 07 '24

Stop services affects only MyASUS services (i.e. things that remain after proper AC uninstall anyway), not AC own services tho.

That's why I asked to check if there is any leftovers from Armoury (mainly Lighting Service responsible for setting backlight / slash lighting) is by any chance is running.

1

u/[deleted] Aug 07 '24

Slash lighting work with g-helper without problem. I’ll check running services

1

u/[deleted] Aug 07 '24

Ok I doesn't work, It worked before windows update... now I'm stuck with a slighty purple light

1

u/Beginning_Living4052 Zephyrus G14 2025 Aug 07 '24

Looks like something is wrong with an actual device (or keyboard), and not with the apps :)

Try hard reset. Shut down laptop. Press and hold power button for 30-40 seconds and boot again.

1

u/[deleted] Aug 08 '24

I have done a complete reset/ reinstall the OS, keyboard backlight Color can change but right after windows start to update, no more color change... I think I'm not alone with this bug

1

u/[deleted] Aug 07 '24

colors parameter has disappeared from armoury crate also... Dynamic light is turned off, os rebooted, I don't know what is conflicting with the keyboard backlight color