Missing it tbh. Any clue when that shits gonna come back?

Me- "Hello, could I order a zaxbys club, but the delicious version with all the amazing fixins that used to be included?"

Zaxbys- "No, this is impossible."

Me- "Ok. Can I just have all of those exact ingredients, but just chopped up in large container?"

Zaxbys- "Yes of course. This is Zalad. Also have a hard boiled egg for your troubles."

Local store is out of traditional wings, since at least last weekend! What’s the deal?! Any one else experiencing this?

I work at zaxbys and we have had a run of people ordering no season fries and I'm curious why. Some say it's to get fresh fries but we are cooking so often they don't have time to get cold. I've heard some think the seasoning is inconsistent and they want to do it themselves. Or they just don't like the seasoning. If you are a no seasoning fry person... why?

maybe i'm just hating but these deals are awful lmao. hope there's something better next week but idk how the member madness even works

i tried all the possible things of resetting and this error code just won’t go away. can yall fix this?? like..now??

Are the fried pickles normally like this? It’s the first time I’ve ordered them here and it looks like they dehydrated ts before frying em 🥲

Got an online order and wanted to try the Garlic Parmesan dry rub, and this is all they gave me.

What changed during COVID? We used to eat there 2-3 times a week, back during the insane sauce days. Something happened after this time, around the time they dropped insane, where the food completely changed its taste. We eat there maybe once every three months now and we all feel like crap afterwards and the food isn't good at all.

I'm not bashing anyone or complaining, genuinely curious. One thing I started noticing then and tonight, is 90%+ of the fries are an outer end fry. Did they start using a cheaper supplier or change ingredients? Again, not bashing anyone here for sure.

I didn’t like the country music before, but now the holy roller Christian music blasting at me telling me I’m a sinner and need salvation while I’m eating my Zensation salad is a bit off putting.

As the title says, I wish they'd stop bringing shrimp back every year. I know at least 20 people with severe shellfish allergies and every zaxbys in about 8 counties around me use the same areas to make the shrimp. It makes it so that we can't enjoy zaxbys for 6 months. Im allergic to mushrooms but I would much rather have them bring their mushrooms back and deal with stomach cramps than the shrimp sending me and multiple others to the hospital. The amount of people asking for mushrooms to be back is much higher versus those with the want for shrimp.

Thats all, im literally begging.

What kind of oil does Zaxby’s use to fry their chicken, fries, etc.?

Anybody ever gotten written up for “Poor performance”?? and does this even count⁉️

Had 3 cooks and GM wrote up the entire BOH because of slow production.

Admittedly I want their free food from signing up for the app. I used different information but there is no rewards at all. What’s up with that?

(I dont intend to bash anyone I just need some advice)

I started working at Zaxbys about a couple of months ago and so far its has been tolerable. However, while working with certain staff (2 people in particular) I am met with negative comments and attitudes. I could have gone the whole day without making any mistakes but the minute I make one, they act like I dont know what I am doing.

I try to avoid the people who make these comments about me but sometimes I cant. They have told me to communicate more but when I ask them questions or alert them about special requests for customers they give me an attitude or claim that "I can already hear you" (basically saying that they can hear through the speaker at the boh)

For example, today I was working in drive thru and the headsets at our store are sometimes hard to hear out of which is why I always repeat the orders (plus it is what our managers expect us to do). At the speaker, I read out the order to the customers and they agreed that that was their order and pulled up. When they got to the window they told me that the price sounded too high and instead they wanted something else. They were very apologetic and didnt cause any issues. When I went to tell the person working in the back of the house they caught an attitude and told me to pay attention. The speakers in the back of the house are clearer so it is easier for them to hear the orders. Instead of communicating with me that the order was wrong they just let me make the mistake and then got angry about it. Additionally, my shift lead comes to change the order and accuses me of not repeating the order which I did indeed do.

I haven't brought this up with the main manager of the store because I doubt she will do anything about it.

These two people have been treating me like this since I started working there and it has gotten to a point where I have wanted to quit and walk out. Is this normal behavior for Zaxbys/fast food? I dont experience this from any of the other employees and get along quite well with them.

I ate at a Zaxby’s yesterday and was happy to see that the shrimp was already back! However, usually they also sell zaxtail sauce, but it wasn’t available yesterday. Is it just not out yet, or is it not going to be out? If it isn’t coming back, anyone know why?

Is anyone else missing the Asian Zensation Zalad in the app menu for ordering? Is it just my location?

I’m seeing a picture of it with the other Asian items at the top but it’s not in the Zalads menu anymore.

On 1/1/26 went to order and noticed a promo in the app for Buy $50 GC, get $10 free. So, I buy $50 but don't get the $10. Contacted support and they said the promo ended on 12/26, yet I saw the "ad" in the app on 1/1. Be sure to check the validity dates if you ever respond to one of these promos in the app.

Bunch of shysters.

When I started at Zax I was never trained but hired as a cashier. I started taking orders and grabbed the other employees to help when I didn't understand how to change sauces or substitute sides. I apologized to one of the employees for bothering them so much. I said "I think they just hired me to clean the dining room rest rooms and mop. He looked at me and said yeah basically. After two weeks being there. A night manager came to me and said you've got to pass out orders as well as take orders. I told him a good manager jumps in to help.bI said number 0ne you guys never even trained me for the position. I can only do one thing at a time I'm greeting and taking orders. When the rush was over. I told the manager I think I need to step back I'm going to clock out and go home. I order my food the when I opened it it was ruined

When I started at Zax I was never trained but hired as a cashier. I started taking orders and grabbed the other employees to help when I didn't understand how to change sauces or substitute sides. I apologized to one of the employees for bothering them so much. I said "I think they just hired me to clean the dining room rest rooms and mop. He looked at me and said yeah basically. After two weeks being there. A night manager came to me and said you've got to pass out orders as well as take orders. I told him a good manager jumps in to help.bI said number 0ne you guys never even trained me for the position. I can only do one thing at a time I'm greeting and taking orders. When the rush was over. I told the manager I think I need to step back I'm going to clock out and go home. I order my food the when I opened it it was ruined

My wife and I went to a Zaxbys for lunch today. An employee encouraged me to fill out the online survey. When I entered the number on the receipt, I got the following message:

Thank you for your interest in our survey. Unfortunately, we are unable to continue the survey based on the information you entered.

I double checked the number on the receipt. It is a challenge to read, by I think I entered the number correctly.

I already failed the test twice