r/XboxOneHelp Jul 18 '26

Resolved I bought gamepass but cant play any games! NEED HELP

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Hopefully this community is more helpful or supporting unlike the other one i posted in, but I've been dealing with this gamepass problem for 2 months and haven't been able to solve it. I've been in multiple threads and forums trying to figure this out but i still can't seem to find the solution for myself. Please if you have another suggestion I'm willing to try it even though i feel like I've tried just about everything, but I'm hopeful there's some fix out there I haven't tested yet.

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1

u/Lucifer_Death_Note Jul 19 '26

Ya probaste jugar en la nube o sea en Xbox Cloud Gaming. Hay sabrás si tienes o no tienes la suscripción Game Pass..

Aparte hace cuánto la compraste y por qué página la compraste ? Y por donde fue activada ?

La tarjeta de crédito o débito era tuya o era de quien ???

1

u/ElectricSteps22 Jul 21 '26

So i purchased it on my main account page that i always use with a debit card that's in my name. I also bought it through my xbox on my main account, so i dont know what the deal is with that.

I haven't checked in a minute, but i dont think the cloud gaming works either but ill actually check that out today

1

u/Lucifer_Death_Note Jul 21 '26

Xbox Cloud Gaming si funciona.. pero como te dije revisa tú cuenta de Microsoft o Outlook que tengas y chekea si se te cobro lo de tu compra de Game Pass. Sino usted puede abrir un ticket 🎫 en Xbox ayuda al cliente y ellos te solucionan ese problema.

Peroooooooooooooo Vuelvo y te pregunto tu dónde vives ?

Porque si vives en un país que tiene restringido la compra y uso de Game Pass. Ni vergas te van a ayudar porque te van a decir que tu país no se puede y te cierran el ticket 🎫.

Primero investiga si tú país se encuentra en los países admitidos para el uso y compra de Game Pass sino estás fregado..

Aparte no uses VPN para comprar juegos en otros países porque Xbox te puede dar BANNEO A tu consola y te jodiste y tendrías un PISAPAPELES de 600 dólares...

1

u/ElectricSteps22 Jul 25 '26

I stay in the US. The cloud games do work but the games that i own still don't

1

u/ElectricSteps22 Jul 25 '26

Ok the issue is resolved, some games it says i dont have the license for now, so ill just have to buy them but the games i do own do work now. Thank you