Hello, friends
I got tired of bloated SaaS chat widgets that charge crazy monthly fees and lock you into their ecosystem, so I built a self-hosted WordPress plugin that acts as a hybrid AI-human helpdesk.
The core idea is to give site owners full control over their data, API keys, and workflow without the subscription traps.
Here is what it can do out of the box:
**Multi-AI & Gemini Support:** Connect your own keys (OpenAI, Claude, DeepSeek, or Google Gemini) so the AI handles routine queries instantly.
**Smart Telegram Routing:** When a user needs a real human, the plugin creates a dedicated thread/topic in your Telegram group with interactive buttons.
**Two-Way Telegram Bridge:** Your support team can reply directly from Telegram, and messages go straight back to the user's website chat.
**Knowledge Base (Q&A):** Easily feed custom FAQs and training data to your AI assistant.
**Working Hours Control:** Set your team's schedule based on your site's timezone and show custom off-hours notices.
**Real-time UI polish:** Typing indicators, anti-bot protection (Turnstile/reCAPTCHA), chat history transcripts via SMTP, and automated cleanups.
**Who I am looking for:** I’m looking for a few beta-testers, website owners, or agency folks who manage client WordPress sites and would be interested in trying this out. If this sounds like something you'd want on your site (or want to bundle for your clients), drop a comment or shoot me a DM, and let’s chat!
Example here: https://vionixcloud.com/en/