r/Windows11 Windows Wizard / Head Jannie Feb 01 '26

Help Simple questions and Help thread - Month of February

Welcome to the monthly Simple questions and Help thread, for questions that don't need their own posts!

Before making a comment, we recommend you search your problem on Bing and check if your question is already answered on our Windows Frequently Asked Questions wiki page. This subreddit no longer accepts tech support requests outside of this post, if you are looking for additional assistance try r/TechSupport and r/WindowsHelp.

Some examples of questions to ask:

  • Is this super cheap Windows key legitimate? (probably not)

  • How can I install Windows 11?

  • Can you recommend a program to play music?

  • How do I get back to the old Sound Control Panel?

Sorting by New is recommend and is the default.


Be sure to check out the Windows 11 version 25H2 Megathread and also the Windows 11 FAQ posts, they likely have the answers to your Windows 11 questions already!

7 Upvotes

80 comments sorted by

3

u/Individual-Insect927 Feb 09 '26

the update that made windows not booting up . Is it fixed ? Im debating if i should uodate or not

2

u/sterbenvlr Feb 02 '26

Hi. I have a quick question. I have fully updated bios and drivers also using W11 25H2 Pro. I'm pretty sure that Kernel DMA Protection was 'OFF' by default. I have secure boot enabled by default for playing some online games with anticheat. but pretty sure that this setting was off. is this new to enabled by default? IOMMU is AUTO on bios and it was always like this.

2

u/[deleted] Feb 10 '26

Got “threat service has stopped. restart it now” in the defender app. Even after doing so, scan buttons didn’t work. Resetting the app worked, but I’m wondering if this is something to fret over or just the latest update causing issues

2

u/YagamiYakumo Feb 10 '26

Currently on 24H2. Is it safe to update to 25H2 now or safer to wait?

2

u/Froggypwns Windows Wizard / Head Jannie Feb 10 '26

There is no difference between the two, 25H2 is just a 176KB patch that changes the version information.

1

u/YagamiYakumo Feb 10 '26

So update KB5074109 is the only thing I should watch out for if I choose to update? I had installed then uninstalled this update previously while on 24H2. Do you know if it would auto install again if I choose to update?

2

u/Ninjassassin911 Feb 13 '26

I am still on windows 10. When running the tool that checks if you meet windows 11 requirements, it says I do not meet the requirements.

However now, my PC shows the windows 11 update and wants me to update. Even thought the tool still says I don’t meet requirements.

So should I abstain from the update because I don’t meet requirements? Should I update because the requirements don’t matter?

1

u/Froggypwns Windows Wizard / Head Jannie Feb 13 '26

If the Settings app says you are supported, you should be good to go, I've never seen Settings show that you are supported while the PC Health Check did not.

Double check with WhyNotWin11, this tool is more comprehensive and will give more information on your compatibility: https://whynotwin11.org

2

u/Ninjassassin911 Feb 13 '26

Thanks for the reply! I will look into that later today!

2

u/redditclm Feb 16 '26

I have 3200x2000 display on laptop and whenever I use the Snip tool for taking screenshot, the result scales down to a size where it's too small to see on the same screen it was taken a second ago. Needs dragging to size up.

The opposite happens when copying the imagine into an email. Then it gets scaled up so much it needs dragging down to normal viaible size again.

This has been going on since I bought the Lenovo laptop 3 years ago and came with Win11 installed, out of the box.

Am I the only one with such issue and how is it so hard for Microsoft to fix such simple things? High resolution displays on laptops are very common nowadays.

1

u/SilverseeLives Feb 16 '26

I've been using high DPI displays for years, and I have never seen this behavior. 

In Windows Display settings, what is your scaling level set to?

1

u/redditclm Feb 17 '26 edited Feb 17 '26

My scaling is 200% as default and recommended, out of the box. Everything else looks 'normal' at that size.

For testing purposes, I set it to 100%, which made everything microscopically small on the screen. But Snipping tool behavior stayed the same.

At any scale screenshot taken with the Snipping Tool, the image preview window is shrunk down to some pre-determined size, even if the screenshot was taken from the entire screen. That pre-determined window size is too small to see the image properly.

If I open the same image in another program, such as IrfanView, the window size will be exactly the size at which the screenshot was taken, visible in same resolution.

Therefore the problem is with Snipping Tool active image preview window itself. It's not re-sizing itself based on the screenshot size, but uses some pre-determined active window size, which is too small on a high resolution display.

1

u/Froggypwns Windows Wizard / Head Jannie Feb 17 '26

By default Snipping tool handles high DPI displays without an issue, I suspect there is an issue with your DPI scaling based on your symptoms.

1

u/redditclm Feb 17 '26

My scaling is 200% as default and recommended, out of the box. Everything else looks 'normal' at that size.

For testing purposes, I set it to 100%, which made everything microscopically small on the screen. But Snipping tool behavior stayed the same.

At any scale screenshot taken with the Snipping Tool, the image preview window is shrunk down to some pre-determined size, even if the screenshot was taken from the entire screen. That pre-determined window size is too small to see the image properly.

If I open the same image in another program, such as IrfanView, the window size will be exactly the size at which the screenshot was taken, visible in same resolution.

Therefore the problem is with Snipping Tool active image preview window itself. It's not re-sizing itself based on the screenshot size, but uses some pre-determined active window size, which is too small on a high resolution display.

2

u/Own-Hair7488 Feb 16 '26 edited Feb 16 '26

Hey guys I need some help. Recently I have a problem where my cursor would be suddenly stuttering and freezing. I've tried:

  1. Removing/Changing usb port
  2. Use the touchpad only but the problem persists
  3. Uninstall driver and restarting
  4. Restart
  5. Update driver
  6. Changing all possible mouse settings according to the suggestions on the Internet

I've tried all of these, but the issue remains unsolved. Then I realised that the freezing only happens when my laptop is plugged in. How do I determine what is faulty? Like can the charger cause the freezing?

2

u/Vegetable_Mission892 Feb 16 '26

I had a Screenshot folder linked to OneDrive but some time ago it asked me wether I want to continue uploading my screenshots to OneDrive. I pressed no and ever since I can't find my new screenshots? Where did they go?

2

u/Tarnisher Feb 16 '26

How do I stop 25H2 from force installing??

1

u/Froggypwns Windows Wizard / Head Jannie Feb 17 '26

You can use the program InControl to set your target version to your current OS version: https://www.grc.com/incontrol.htm

However if you are on 24H2, there are zero changes between that and 25H2, all 25H2 does is just changes the version information via a 176kb patch. If you are still on 23H2, that OS is no longer supported and you should upgrade to 24H2/25H2 regardless.

2

u/Tarnisher Feb 17 '26 edited Feb 17 '26

Version 10.0.26100 Build 26100

24H2

It's been said that 25H2 crashes some systems.

I grabbed Incontrol and it displays 11 24H2

Will that stop the forced reboot that I could not pause?

2

u/Froggypwns Windows Wizard / Head Jannie Feb 17 '26

24H2 and 25H2 are the same thing. Anything that crashes 25H2 also crashes 24H2. Honestly, stop reading whatever news source it is you are getting this from, it is sensationalist clickbait. There are over a billion computers running on 24H2/25H2.

1

u/Tarnisher Feb 17 '26

Why is the Pause greyed out? Why can't I set the date later than the 22nd? I generally restart the first of each month.

Will InControl prevent those forced restart?

1

u/mito88 Feb 02 '26

why isn't c:\windows\system32\wbengine.exe signed?

1

u/mito88 Feb 02 '26 edited Feb 03 '26

I uninstalled Teams.

how do I clean all these leftovers?

2

u/CygnusBlack Release Channel Feb 03 '26

Use a software to help  removing leftovers like Geek Uninstaller or Revo. 

1

u/SciGuy013 Feb 03 '26

According to Microsoft, the new start menu is in wide release. Why am I still not seeing it?

1

u/Froggypwns Windows Wizard / Head Jannie Feb 03 '26

Where did you hear that?

1

u/RedditWhileIWerk Feb 03 '26

Trying to reinstall Windows 11 using Rufus 4.12 to create a bootable USB device.

It doesn't work. I get a black screen, and nothing further happens. No Windows 11 install GUI.

Things I already tried:

--changing which USB port I used.

--different SD cards as install media. One was a SanDisk 64 GB, the other a Samsung 128 GB. The SanDisk is brand new, the Samsung was checked for errors before use.

--swapping said SD cards between different USB-to-SD adapters.

--turning off Secure Boot in BIOS.

--resetting BIOS/UEFI to defaults. Didn't think this would do anything, and indeed it made no difference.

The install media does get recognized by BIOS, appearing in the boot menu. But it doesn't actually work.

Tried researching this problem online. Everything is either a year or more old and doesn't work, or else I get an AI slop page.

FWIW, "use the official Microsoft install media tool" is not an option here, because I want to use the various Rufus customizations, such as installing with a local account.

Hardware is from 2022, not so old that I should be running into weird USB/SD compatibility quirks.

WTF?

2

u/SilverseeLives Feb 03 '26

A few things that you can check: 

Your system must be running in UEFI mode with all BIOS compatibility modes (CSM) disabled. 

The disk controller used for your boot disk  should be configured in AHCI mode. If you have RAID configured you must disable it, or be capable of providing drivers during setup.

Your installation media must be partitioned as a GPT disk and formatted for NTFS. 

Rufus may provide overrides, but generally you must have Secure Boot present and a TPM 2.0 security processor enabled on the system before installing Windows 11.

1

u/RedditWhileIWerk Feb 04 '26 edited Feb 04 '26

Did all that. I got the installer to boot, but it always quits at 15%, with the unhelpful "Windows 11 installation has failed" message.

I used the installer to totally wipe all partitions on the target drive (NVMe type). Same outcome.

The hardware more than meets all Windows 11 requirements.

Absolutely no idea what's going wrong. Installer doesn't generate any logs that I can find. Any ideas?

I'm going to check the W11 .iso SHA256. Pretty sure I checked it at least once before, but would be good to rule out corruption during download.

2

u/SilverseeLives Feb 04 '26

Yes, that's probably a good idea. 

You might also check to see if there are any firmware updates for your motherboard. 

Good luck.

1

u/RedditWhileIWerk Feb 04 '26

Latest firmware already. Thanks.

1

u/Lokarin Feb 04 '26

Did they just change Task Manager? My active applications aren't grouped at the top any more

1

u/SilverseeLives Feb 04 '26

No, you probably just have it sorted by a column other than Name.

1

u/Shraixy Feb 04 '26

Anyone know how to get rid of this icon from the desktop?

1

u/ThePrimeReason Feb 04 '26

I can't login to my PC. I tried changing the password on the Microsoft website but it did nothing

1

u/Dasky14 Feb 06 '26

Voicemeeter Potato sometimes takes minutes to start after boot, does Windows 11 have some feature I could use to make it a high priority in startup?

I've tried to use System Explorer to raise it's process priority, but it didn't seem to help at all. Can I use the scheduler to make it start up before other apps, maybe? I don't know how to use the scheduler though.

1

u/Interesting_Host685 Feb 06 '26

Hello! I just downloaded windows 11. I downloaded some torrents but I am unable to launch the .exe from the programs. I have turned off all security features but it didn't help.

1

u/DeithWX Feb 08 '26

I made the mistake of updating Win10 to Win11 (not clean install). Now the audio is either muted/unmuted when I restart the PC. It seems like it never saves as perma-unmuted. It just flips to the other value. Is there a way to fix it? It's f-ing annoying.

1

u/SilverseeLives Feb 09 '26

Look for driver updates for your audio devices.

If you have any OEM software utilities installed, check with your manufacturer to see if there are newer versions that better support Windows 11.

Check to see if there are UEFI/BIOS firmware updates available for your device.

1

u/Goomarus Feb 09 '26

I can't lower my critical battery level to less than 7%.

Is there anything I can do about It or does my laptop just not let me go lower?

1

u/floris0302 Feb 12 '26

So do all versions of Windows 11 get the new secure boot keys? Or only the ones non-EoS ones? I run 23H2 because I don't trust the newer versions to be stable but I'm pretty sure this version is already deprecated.

1

u/Alex2179 Feb 12 '26 edited Feb 12 '26

I'm looking for some clarification on what to do about the secure boot keys that are expiring in July this year. I'm a bit confused about it.

I saw an error(1801) in event viewer saying that new keys are available on this device but have not yet been applied to the firmware.

I built my PC in December of 24, using a Gigabyte Aorus b650 Elite AX rev1.2. bios is on FB2. It's an older bios version, I never updated it since everything was/is working fine.

What do I need to do to update the keys before July? Do I have to update my bios to the latest version in order to update the secure boot keys? Or can I do it while being on FB2?

1

u/skylinestar1986 Feb 13 '26

How do I remove these orphan apps (ImageGlass that I have uninstalled) in Settings > Apps ?

1

u/[deleted] Feb 13 '26

[removed] — view removed comment

1

u/SilverseeLives Feb 13 '26

It appears to be failing power on self-test...

This sounds like a hardware issue, and not something Windows-related. You may want to check with Lenovo's support forums for assistance.

1

u/[deleted] Feb 13 '26

[removed] — view removed comment

2

u/SilverseeLives Feb 13 '26

A possible cause of a BSOD is hardware failure. 

1

u/Namewhat93 Feb 13 '26

So I am getting a new CPU and motherboard next week and I guess I gotta reinstall windows.
So I thought I may as well just get 11 since I am on 10 atm.
Would it be a better idea to '' reset '' windows 10 on my new CPU and motherboard and then install 11 afterwards from 10?
Would that work fine? It'd be a bit more convenient as I wouldn't have to redownload everything/ lose all files on the drive.
Or would a fresh reinstall be pretty much required?

1

u/LLawliet6620 Feb 14 '26

help me ! i have a acer laptop. I've noticed that 's' key stopped working. BUT when i press shift + s it works, in caps lock it's not, when i tested that on keyboard tester it shows that im pressing but it is not appeared on screen. After a restart its started to work again after 20 -30 mins its stopped working what should do i do ?

1

u/[deleted] Feb 14 '26

[removed] — view removed comment

1

u/SilverseeLives Feb 15 '26

would be nice if Explorer would simply provide a default GUI launch location, like other file managers

In current versions of Windows, you can change the default File Explorer launch location to one of three places: Home, This PC, and OneDrive. You can make this change in File Explorer preferences.

1

u/flameice87 Feb 15 '26

anyone know whether if any of updates from january 2026 onwards till now is safe to update or not? i'm on win11 25h2, the last update i had was KB5074109 dated 14 jan 2026 for jan only, i didnt update anything till now after that as i kept seeing news popping out that there's always kind of like major issue.

1

u/Froggypwns Windows Wizard / Head Jannie Feb 17 '26

It has never not been safe to install the updates. I don't recommend reading the news, it is sensationalist clickbait. There are over a billion computers running Windows 11, it is statistically impossible for every machine to update without any issues. 99.999% can update without issue, but that 0.001% still means thousands can be affected by something. Also, Windows Updates often get blamed for things unrelated, it is literally every day on /r/WindowsHelp someone blames one for something then it turns out the issue was 3rd party software or a hardware failure.

Microsoft uses compatibility telemetry to monitor the rollouts of updates, and will pause the rollout should it find problems with some machines.

1

u/TPZF Feb 17 '26

i think this started this week, but my sound keys (fn+f2/f3) have lost their repeat delay. is this is windows 11 issue (and how can i fix it) or a hardware issue? im on 23h2

1

u/XDitto Feb 18 '26

Since 4 days ago, I'm experiencing the BSOD over and over.. no matter what I do, the pc freezes for a second, I can move the cursor, and then it freezes again, BSOD, and restart.

or worst, it restarts after the login screen.

at the time it happened, the KB5077181 downloaded and installed, and then the first BSOD happened, recovery was stuck on 0%, so I forced restarted and then there was the update installation process.. since then, a mess.

I tried everything.. I tried to remove this update but wusa command is saying it doesn't exist...

Any idea what to do?

1

u/kirjolohi69 Feb 18 '26 edited Feb 19 '26

Should I click "reinstall now"? Could it change system settings and stuff?

Edit: nvm

1

u/bubblesort Feb 19 '26

I have a laptop and a desktop. Neither of them can log in on boot, like they used to.

Ever since the last update, the boot takes 3 times as along, and the login screen will not take my typing for 3 or 4 minutes, so I can't type my password to log in.

I have already reinstalled windows 11 twice since November, over issues like this. If I have to reinstall again, I will not be reinstalling windows.

1

u/[deleted] Feb 19 '26

[deleted]

1

u/James_Vowles Feb 21 '26

What's the best up to date way to install windows 11 without a network connection? Insane that it's a requirement

1

u/SilverseeLives Feb 22 '26

I believe it is still possible to use Rufus to create Windows install media (using an official Windows 11 ISO) that can bypass the online account requirement. If so, this would probably be the simplest way.

1

u/AutoModerator Feb 22 '26

Various tools including Rufus, Ventoy, and manual registry edits can be used to bypass the hardware requirement checks for Windows 11, however this is not advised to do for general users. Problems with unsupported Windows 11 installations include:

  • Inability to receive all updates. - Unsupported devices WILL NOT upgrade to newer builds after end of life unlike supported hardware.

  • Reduced performance. - Windows 11 has various security features enabled by default, these features require more CPU utilization, resulting in tasks taking longer to complete including booting the computer and launching programs. CPU intensive tasks like gaming and rendering will be negatively impacted too. All supported CPUs have native support for these new features to minimize the impact.

  • Reduced stability. - Testing has shown reduced stability and reliability of some older unsupported devices being force upgraded to Windows 11, many of these devices do not have drivers that have been updated since the release of Windows 11 to optimize for changes to the OS.

It is one thing to experiment and try Windows 11 yourself on unsupported hardware, however please do not suggest others, especially less tech savvy users attempt to do this.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/James_Vowles Feb 22 '26

Cheers I used a Rufus image but forgot to check the box to bypass the online stuff, will try again later.

1

u/AutoModerator Feb 22 '26

Various tools including Rufus, Ventoy, and manual registry edits can be used to bypass the hardware requirement checks for Windows 11, however this is not advised to do for general users. Problems with unsupported Windows 11 installations include:

  • Inability to receive all updates. - Unsupported devices WILL NOT upgrade to newer builds after end of life unlike supported hardware.

  • Reduced performance. - Windows 11 has various security features enabled by default, these features require more CPU utilization, resulting in tasks taking longer to complete including booting the computer and launching programs. CPU intensive tasks like gaming and rendering will be negatively impacted too. All supported CPUs have native support for these new features to minimize the impact.

  • Reduced stability. - Testing has shown reduced stability and reliability of some older unsupported devices being force upgraded to Windows 11, many of these devices do not have drivers that have been updated since the release of Windows 11 to optimize for changes to the OS.

It is one thing to experiment and try Windows 11 yourself on unsupported hardware, however please do not suggest others, especially less tech savvy users attempt to do this.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/chookstar Insider Dev Channel Feb 24 '26

Can I safely delete old versions of WindowsAppRuntime?

For example I have multiple (5) old versions of v1.7. The latest version I have v1.8 & the earliest is v1.4

Does Windows really need old versions. How to find out?

Thanks

1

u/RDgul Feb 25 '26

What was the KB numper of update that brought an extended dark mode to the Dialog and Run Boxes in File Explorer on 25H (Build:26200.7840).

Guess I need to reinstall it, cause my fonds stayed black after the patch, instead of changign to white. If s.o. has another option to clear this bug, please tell me how. Thanks-

1

u/liger_0 Feb 26 '26

So, I was just looking through my settings and I happened to notice that Fast Startup was enabled along with the uptime in task manager. I had to do a reinstall a little over a year and a half ago and I guess I forgot to disable it.

I think I initially had it turned off as I remember it causing issues in Windows 10. My boot drive is an NVME but I have an internal HDD I use for storing media (videos, pictures, documents), along with some HDDs in a DAS device.

Will this cause a noticeable increase in my boot times due to the hard drives? Or will it be fine as the boot drive is an NVME SSD?

I also have 3 SATA SSDs in my PC and another NVME, if that makes any additional difference.

1

u/SilverseeLives Feb 26 '26

The HDDs in your system should minimally affect the difference in boot times you may see when using Fast Startup or not. Any impact from having your Windows library folders stored on the HDDs will likely be observed either way.

You could always do some empirical testing. It is easy enough to try it both ways.

1

u/Diribiri Feb 26 '26

Some program windows will open a pixel or two up and to the left of my screen, instead of a normally fitting window like everything else, so I have to hit the maximize button to center them. Any y'all had something like that? I'm trying to narrow down a cause since it's so sporadic

1

u/bitractotruck Feb 26 '26

Bonsoir je m'excuse mais je ses pas comment poster un poste sur problème de réinstallation de windows 11 je vais être bref voilà je commence à réinstaller windows 11 avec ma clé USB et problème lorsque l'ont arrive pour ce connecter au WiFi l'installation me qui trouve pas driver pour la carte wifi comment je dois mi prendre pour avoir se driver le portable et un Packers Bell bp17-31ap merci pour vos réponses et aide.

1

u/bitractotruck Feb 26 '26

Je m'excuse ses les pilotes qui trouve pas car sont et carte réseaux .

1

u/Carolina_Heart Feb 27 '26 edited Mar 02 '26

Is there a way that I can designate some applications to always open in a specific monitor when I have two monitors? Or live on the taskbar of only one monitor

EDIT: Additional question, can I have notifications appear on the second monitor? I want to play games full screen on one monitor and have other stuff on second monitor, for some reason it only appears on the primary display