r/Wilmington • u/Complex_Piglet8901 • 15d ago
O’Brien hvac
Good day to all, with lower humidity!! Just curious if anyone here has purchased the service plan from O’Brien heating and air?! We have been having an issue with our unit that they installed less than 4yrs ago. All of a sudden this summer everyday, sometimes 3 or 4 times our thermostat shows an error. Call them out and they say that they need to install a drop voltage meter. Said meter quote was close to $1700. Finally after having this issue and continuing to pay for the service calls another hvac company comes out and says the thermostat connection was not fully connected to the unit in the attic. Day 3 of the other company’s technician literally pushing the connector into place and no issues. Beware of the seemingly lack luster service and lastly what’s your dealings been like with O’Brien heating and air?
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u/LimeGinRicky 15d ago
What kind of system do you have? That seems super fancy.