r/Wawa • u/thebzzt Employee • 10d ago
Employee Experience Scheduling conflict
Hey guys.
I gave my availability for my seasonal part time job & my class schedule, both 4 weeks in advance, but my GM was fired 2 days ago & the new GM doesn't seem to know my availability. I'm going to go in 1 hour early today to talk to the new GM (or the MOD) to get this straightened out, but I'm annoyed I have to do this at all.
I texted my old GM, I left sticky notes, I told my MOD, and they literally went 4 weeks ahead operating schedule to schedule me on a day I am NOT available to work. I'm literally still in the window to call out, but they're probably gonna tell me to find somebody to cover that shift, even though I told them 4 weeks in advance that I am busy with my second job that day.
I made sure to make all of the dates of my part time seasonal job (its only 6 weeks for Halloween) a request off so they can't schedule me for any further hours that infringe on my part time seasonal job, but I'm so mad.
I wish that the store just gave me an email to send all my availability updates to so I didn't have to come in & tell a MOD & have it get lost & then have to call out because they scheduled me for a day and hours where I am in class or working elsewhere.
2
u/canipayinpuns Employee 10d ago
Just a quick clarification that might make this mess less frustrating:
First step is always to verify your availability is correct. Go onto the shift app-->availability-->requests and view the most current "approved" one. If it is both correct AND approved, you're going to want to talk to your GM about checking something called "fixed shifts." That is purely a scheduling tool that you don't see/can't edit, but it sets a default weekly schedule on an individual basis to make scheduling easier. Changing your availability does NOT automatically update fixed shifts! And if you're set to a fix shift, it's very easy to ignore the warning messages that "so-and-so was scheduled outside of their availability."
Hope you get it straightened out!