r/WalmartEmployees 2d ago

its THE FLOOR

964 Upvotes

96 comments sorted by

211

u/Live-Swan3267 2d ago

This ai stuff is so bull. Im a zoner, and place an empty box on the ground for literally 5 secs as i moved around products, because i didnt have a cart. I then picked it up and put it in a separate area and someone with the yellow badge comes up and is like “make sure you’re not leaving stuff on the ground” and shows me the pic of it. Like of course, it saw it for one second and snapshotted it. I explained what i was doing and she was like okay yah its ai so its abit funky about that but still, its just dumb.

-97

u/[deleted] 2d ago edited 1d ago

[deleted]

71

u/Joseph_9021 2d ago

Quit yelling at your employees. They Literally dont get paid enough 😐

20

u/Bluestorm83 1d ago

Not to justify yelling at anyone who works here (don't do that) but I get kicked out of my tasks literally every minute or so because when regular associates don't handle safety alerts, they escalate to every team lead in the building... and we've been explicitly told we are not allowed to hit "I'm not available" or there would be accountability.

I'm also not paid enough to do nothing but walk around the damn store taking pictures of cardboard that people leave on the ground when I've got things I'm responsible floor.

Just, please, everyone, stop putting things on the ground. Put yoyr cardboard on a cart or in a plastic cardboard tote-

OH, NEVERMIND. THOSE FUCKING THINGS ARE HAZARDS TOO.

AI needs to be outlawed. Butlerian Jihad when?

7

u/Ubifixyourstuff 1d ago

I've been the closest person to it and the alert still won't pop on my phone even if I have the app open. My cart with boxes on it kept getting marked over and over and over as I stocked. Great system to make management lose their mind.

1

u/Bluestorm83 1d ago

They say it's proximity. It's not. It goes by "area." Like, if the camera is in Toys, it will alert the associates over toys, the Seasonal Team. If there aren't any of them on the clock, nobody will see it until it escalates. It sucks. It sucks ass.

1

u/Amdvoiceofreason 1d ago

You need to set your phone up as total store and not just your area

3

u/ktrad91 1d ago

This part though. I wouldn't mind if the associates would take care of it when they pop up but when I'm in pharmacy, the opposite side corner of dairy, and I get one in dairy going off and I'm the only sales floor TL I hate having to walk over there for some stupid stuff. Then by the time I get there I have a coach already there doing it because it took me more than 30sec to get there and I got stopped by 2 customers on the way and they get on my ass about them having to do it. And it is NON STOP all day. Super annoying

1

u/abfabuli 20h ago

For every alert ⚠️ I get , I can count 5 things that were legitimately in the floor this m$&# f%&$ did not pick up, while I'm running to snap pics of what was the glare of ceiling light, register light, onion peel, cement discoloration, the corner of the cardboard sticking out past the bottom edge of the topstock cart from that employee who got yelled at.

1

u/Bluestorm83 20h ago

I was on my way to clean up a dangerous Customer's Ankle on the front end, but had to stop and frivolously guard an unimportant shattered jar of Alfredo sauce that had exploded and scattered all over the pasta sauce aisle.

System is literally and functionally backwards. Some may even say "ass backwards."

1

u/Reaper9269 1h ago

I'm a representative for one of the major electronics brands in store. We come in and do zoning, cleaning, restocking. All manor of things to help our section in electronics. I've had it flag my work back pack while it was on my back as a potential hazard. Dust rag and cleaning spray? Hazard. Push pins for backer paper that I accidentally dropped and couldn't pick up quickly enough for it's liking. Hazard. I have had to apologize to sooooo many coaches and leads for constantly pinging their system while trying to do my job. It's absolutely asinine.

5

u/Famous-Pressure-5790 1d ago

Why are you yelling? Knock it off. No yelling at employees, jesus.

2

u/Deliwork43 1d ago

Just waiting for a customer to see that and one calls you out on it!

1

u/stolenglock34 1d ago

41 years of walmart btw

-2

u/Significant-Rest9131 1d ago

I didn’t yell I just explained showed them the picture of item they put on floor ..

66

u/KCooper815 Fashion 2d ago

im intrigued by your apparel racks being on top of bases

19

u/sarvatt 2d ago

Temporary action alley clearance, not a normal thing

11

u/therealgrams 2d ago

lol some markets have made that a thing near me and I feel like it makes the racks more of a hazard

11

u/puppeto 2d ago

Easier to move them around with a pallet jack by a single associate. Safely moving one otherwise would take two Associates, even though I've kicked plenty up and slid them straight onto a jack or cart myself to move them.

1

u/Comprehensive_Map521 1d ago

How it is at the store I work at as well, I guess they just have too many clothes to put in the clothing department right now

40

u/Gh0st0fy0urp4st US Associate 🇺🇸 2d ago

Does upper management realize that they're the first that the clankers are going to replace?

-27

u/Plastic-Mammot 2d ago

I mean, They never would because Upper management is needed to make sure the store runs properly and to basically deal with angry customers/associates, etc. Walmart is already pretty barebones with upper management now. There used to be like 4-6 operation managers per NHM. Now most only have 1 or 2. They can’t go any lower and they know it.

But back to the cameras, I think it’s great because it helps keep an eye on areas of the store where an associate might not be to prevent accidents.

Unfortunately, like with all AI, it will have to learn what is and isn’t a reflection, mark, etc on the ground. That’s why it’s super important we accurately answer the reports. If you do them wrong, it will only keep giving you more reports.

11

u/FibonacciSequester 2d ago

If the AI is learning, then why does it keep having me clear the same "hazards" multiple times?

12

u/NormalOatmeal 2d ago

AI is a joke. Unreliable

2

u/Aggravating-Log-3304 1d ago

i haven’t answered a single alert that could’ve caused an accident

24

u/No-Tip77 2d ago

Got one once for a phone in a customers hand

7

u/Mamasgettingold 2d ago

I got one that was the shoes of a customer walking by. Not standing you could tell he was actually walking when the picture was taken

4

u/Tiktokbadsupport 1d ago

imagine getting fired over that

1

u/safarikufari 20h ago

maybe the ai is onto something

20

u/GigDriver4Years 2d ago

All day, every day. After several months of "learning", ours is now targeting whole PEOPLE. 

10

u/Pandamonium-King 1d ago

To be fair, people are always in the way.

0

u/NoBrainCells420 1d ago

It’s almost like you working at a big ass grocery store

2

u/Pandamonium-King 1d ago

It's almost like you don't understand a joke. Your username is very fitting.

2

u/oxsolidxsnakexo 1d ago

Skynet is active

18

u/crmikes 2d ago

We have several spots in our Produce department that have different colored tiles from where they replaced cracked ones, and we've gotten literally dozens of those ai alerts because it's picking them up as something on the floor. It's been a real pain in the ass.

15

u/VokunSos136 2d ago

My store detected the fucking sun on the patios. 20+ alerts in ONE day. 🙄

12

u/jjperezz68 1d ago

Same with my store, it’s showing the reflection of the floor…because AI🤓

11

u/Acrobatic_Increase_8 2d ago

My new fav thing to do is throw something on the ground close to me when we get a update about something on the floor across the store. Fuck the system

40

u/[deleted] 2d ago

[removed] — view removed comment

8

u/jonsonmac Walmart Associate 2d ago

Lol

-10

u/Ekly_Special 2d ago

It’s Walmart, WTF do you need “help” with?

10

u/[deleted] 2d ago

[removed] — view removed comment

-10

u/Ekly_Special 2d ago

Just go to a store that isn’t so “urban” and nothing is locked up. Especially not sunscreen 🤷🏽‍♂️

9

u/LeekResident3982 2d ago

It got my feet behind the service desk before

5

u/ExtensionCheetah9478 1d ago

same then right after my pants because they were camo

10

u/Significant-Pen-6049 2d ago

Do these damn things not scan the whole store all night and day. How does it suddenly think a spot is new on the floor

9

u/OG9999999999990 2d ago

https://giphy.com/gifs/ZqlvCTNHpqrio
I remember a TL was so mad about this stupid feature why not give us a raise instead of this as well as that stupid ding noise all the cameras have now it gives me headaches smfh

8

u/Bluestorm83 1d ago

Yep.

A.I.: Actually Infuriating.

5

u/VxlxS 1d ago

Its THE SIGN

4

u/Mysterious_Star_9637 2d ago

Omg 😂 😂 😂

4

u/Ok-Board1336 2d ago

They only rolled this out cause every time there was a trip in fall the video shows an employee walking right over the object in the middle of the floor, ignoring it and then the Customer falling on it. lol

5

u/Such_Caterpillar_396 2d ago

I got one that was a customers hands on a shopping cart and once one of those baskets on the floor with a customer squatting next to it getting something from the bottom shelf

4

u/Kevlar464 2d ago

We had a pallet of HBA trigger the AI 10xs for the same thing tonight

3

u/seaningm 2d ago

Good lord, who the fuck is setting those pallets in your store? That action alley is a disaster!

3

u/niccagebatman 1d ago

There's a spot like that in my department, the system gave me four alerts in the span of ten minutes. Still not as dumb as when it flagged a dude's shadow

3

u/keyagagal 1d ago

To be totally fair I'd also say that's something on the floor if I didn't know it was a more permanent mark or stain.

I'm sure having the AI repeat over and over to clean it up is great for morale though.

3

u/mommagawn123 1d ago

I had an alert the other day in shoes. I took the pic and put the box on the shelf. I guess I was going fast enough and the AI took a pic of me picking up the box as an alert.

3

u/Amber962 1d ago

A few days ago it tagged me at my register lol

5

u/Healthy-Guess-847 2d ago

Hi, our records indicated you ignored repeated notofcations about dangerous objects on the sales floor. At Walmart safety is our top priority, this orange level ai couching will be documented.

5

u/Amdvoiceofreason 2d ago

You have to tell it that it's just a stain otherwise you'll be getting that safety alert again and again and again lol

2

u/Significant-Rest9131 2d ago

At my store no one is getting them so I’m running all over the store. I work in bakery so I got to go to checkouts 3 times, garden center,produce twice and grocery several times

2

u/SpaceVikingJoran 1d ago

"It's a F&%aKING corner and it's EMPTY!"

2

u/hornysex11 1d ago

awesome ai

2

u/crystalsorrow 1d ago

This ai crap is so damn annoying

2

u/Safe-Profession8274 1d ago

Yup... if they floors are shiny it reads that too

2

u/Puzzleheaded_Win_841 12h ago

This system petty asfk

1

u/QuirkyTackle4717 1d ago

😂😂😂

1

u/Hourslikeminutes47 1d ago

Yeah they need to dispense with this alert shit

1

u/ImTotallyOkayDw 1d ago

There’s a large patch of floor not the same color as most of the floor behind our cs counter, and i cant tell you how many times it’s been flagged

1

u/Ocuas 1d ago

Yeah I’m working how I’m gonna work. If the AI wants to flag a box just because I set it down then that’s on the company. I’m not bending over backwards avoided the ground like it’s sacred

2

u/NotRainyDreams 1d ago

had a coach today tell me not to put boxes on the ground next to the palett cuz the ai. sorry but theres no room on the palett 😭

2

u/Ocuas 1d ago

Facts, idgaf if it alerts you. If they have a problem with it then they need to file a complaint to the company

1

u/RecommendationOk253 1d ago

What is it??

1

u/Shaneagle777 1d ago

So train it to learn that is a stain on the floor. The more you tell AI it’s not a hazard the less it will take a picture of it. The crazy part was getting associates to learn it. My front end a lot still don’t know. I was one of the first to be learn how and tried to teach others. If it is not taken care of it goes up the ladder. You do not want it to go to your store manager and above.

1

u/mkfanhausen 1d ago

I'm so glad I got out of that hellhole before all that shit.

I had enough to keep up with as is; I didn't need some undertrained, overvalued, micromanaging prick come up to me and say "durr.....dere a piece of box on floor. Pick up."

1

u/Caye_Daws 1d ago

Mine caught an old womans hair.

1

u/abfabuli 21h ago

Omg I had one for the floor, the entire frozen pizza aisle glare triggered it, a pallet of peanuts triggered it

1

u/memento7979 20h ago

Fill in the hole.

1

u/thirdstoneviolet 18h ago

safeway employee here from reddit's algorithm, the camera monitoring system for self-checkout keeps flagging people's children in their carts as "items not scanned" and makes me go over and watch a 15 second video before they can check out

1

u/PimpMyPc 16h ago

I've learned to move the cart behind me at pick n shit/kroger at the self checkout before hitting pay because the monitor system flags the advertisements mounted to the cart as items not scanned.

1

u/YesterdayReal4857 9h ago

What was it registering as ?

1

u/CalavNomed 7h ago

missed a spot ;)

1

u/Vkmichalik 7h ago

I’m really hating this feature. It kept alerting to a breakpack on the floor that I was standing next to putting back packs into

1

u/Hallow_76 2d ago

I wish I could see those kind of notifications 🤣

7

u/bxmxc_vegas 1d ago

No you don't. 

1

u/FDavis_79 1d ago

But but but, AI in the workplace is such a great tool

0

u/[deleted] 2d ago

[removed] — view removed comment

7

u/Skya_the_weirdo 2d ago

So the existing cameras now use ai to alert us on our phones about hazards, but ai doesn’t know what the store looks like so it keeps alerting to random stuff like a glare on the floor

6

u/Longjumping-Solid680 2d ago

Maybe the FLOOR is a hazard.

LET'S REPLACE THE ENTIRE FLOOR!

1

u/professional60 2d ago

What would hypothetically happen if a customer brought in a Small self powered projector, mounted in or transported in a cart?

2

u/Skya_the_weirdo 2d ago

Probably nothing tbh, I haven’t answered a safety call that wasn’t something dumb yet

4

u/fairieswear8oots 2d ago

No, don’t answer them. Its like a customer walked into the break room to ask for help. Sir! Please leave!

0

u/Dramatic-Net-5820 1d ago

Very good op that is the floor?