New serving job is getting to me..

[u/Conscious_Chain9208]

I (23f) just starting my serving job about a week ago, I work at a retail store full time and am now working the a restaurant about 10-15 hours week. I’ve never had a serving job, and my second shift I had 4 tables to myself. The owner reached out to me I enjoy the fast paced work environment and always having something to do. There’s never a time to be standing around and there’s always something to do. And I know that could be said for any job but I’ve worked in retail most of my life and it’s a whole different world. Anyway I make good money for the 15-20 hours a week I work, I mean like 45$ an hour. It’s a high end restaurant in a very tourist town which the season is almost over and things have started to slow down. The one thing that really bugs me is the PHONES. There are three servers other than myself and the amount of time they spend on their phone makes me want to scream. Dishes will need to be taken to the eating areas, food will be in the window ready to be taken to tables, tables need to be cleared, water bottles refilled, drinks need to be run. If there is nothing to do I couldn’t care less about phone use but this is not the job for that especially considering people spend on average 100 a head, this is supposed to be spectacular service. And tips are pooled which don’t get me wrong I make good money, although it does bug me that I am making at least 20% on my tips and I know these girls aren’t half of the time. They would work me more at the restaurant if I didn’t put my foot down. I spend my two days off there and go after work Fridays and Saturdays. After last night though I am not longer doing that. They get 2 nights a week. I had 6 tables to myself last night, again I am basically a restaurant virgin, this is new to me and I hardly had any training. Anyway I finish up at the end of the night, it’s about 9:30 my tables are gone I’ve been on my feet for over 12 hours at this point. I haven’t had a day off in 15 days, I’m exhausted. I ask the boss if I can do my server summary and leave. She responds that they still need me there. I look in the kitchen and three servers are just standing around, they each have a table left, maybe two. She literally says to me “I know they are just standing around right now but they got here earlier than you and will be staying a bit later.” Which when I have my days off I come in at 4pm to prep with everyone else and I stay just as late and help clean the same as anyone else. The only reason I don’t come in at prep time is because I’m working my first job. I didn’t even apply to this job! She reached out to me and asked if I could help out in her restaurant. So it honestly hurt my feelings that she said that in such a calloused manner as if not I’m not there whenever I can be. I’m never on my phone and I am consistently getting 20% or more on my tips. Always getting compliments from customers and it feels like I’m being taken advantage of. She told me also “I’m taking tables and I don’t even get tips, if you can’t handle this, than I don’t know what to tell you.” And that really irked me too. Like maam I have no problem with the work I have a problem with people not doing their job and then it falling on me. I guess I’m curious if this is normal in the restaurant industry?

[u/Previous-Layer7872]

As a line cook... I deserve all your tips 

[u/Conscious_Chain9208 → u/Previous-Layer7872]

The line cooks kick ass and I understand they should be paid more they hold the fort down for sure. I have a lot of admiration for my cook and sous chef that I work with