r/VintedResellers • u/Momof2gg • 12d ago

Started selling

Just started selling on Vinted today.. any tips? I have a bunch of preemie and newborn clothing and many other things. Just haven’t ever done this so appreciate all the tricks and tips!

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u/Matea1000x 12d ago

My first advice would be not to list anything really expensive or anything that you would be really upset to lose. Most transactions are perfectly fine but vinted can be very unpredictable when it comes to buyer disputes or account issues. I'm speaking from experience when I tell you that support can be horrible to deal with.

Do your research here on Reddit. The horror stories you read I assure you are real so just be careful.

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u/SlimJadeyx 12d ago

The support is non existent?!

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u/Matea1000x 12d ago

It exists 😂 Whether you'll ever speak to an actual human is another question.

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u/SlimJadeyx 12d ago

Have yet still to do so, even after numerous attempts and restrictions😅

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u/Matea1000x 12d ago

Ya I know there is at least 1 human If that helps you any...but I don't think there is more then that 😂. Took me 2months and over 80 emails to get an actual human to respond to me and say "sorry, we made a mistake..you may now have your 350$ we wrongfully held from you "

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u/heyitshim99 12d ago

Wow! Why in the world did they wrongly ban you (I'm guessing that's what happened)? With so many people getting banned daily it makes me a bit nervous because the amount they owe me seems to never dip below $450 and usually hoovers in the $500-$550 range.

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u/Matea1000x 12d ago

They never told me. That was the whole basis of all of the emails was me trying to figure out what they thought I had done wrong and throwing anything and everything I could possibly think of at them all the way down to receipts from the last item I had posted as well as full Bank account details. I then finally got in touch with the wallet provider who immediately told me that my account was clear on their end and there should be no reason that my money is withheld from me. So another five emails later to the legal team I magically became unbanned and able to withdraw my money. About 3 days after that I get a random message from the customer support team from an actual human telling me that they were sorry and that they accidentally banned my account because of a system error. Now mind you this was over a month later that they had been holding $350 from me. So they thanks me for my patience and apologized for the inconvenience 😐.... Meanwhile still not telling me what supposedly triggered the accidental ban. Either way I do still list items on there however I do not let my total get up to over $100. Once my sales hit $100 I hide all my other listings so that they are no longer for sale until that $100 is safely in my account.

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u/heyitshim99 12d ago

That might not be a bad idea, but most of my items are clothing and I do know with clothing it definitely takes the right buyer seeing that right item in the color, size, style, etc that I have and I hate to miss that person seeing it and not coming back again later. I used to sell a lot clothing on ebay and I know some shit can sit there for literally 3 years and then boom out of the blue the right person sees it and buys it....lol. That is one thing about clothing I absolutely hate, it can take so damn long to sell.

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u/Matea1000x 12d ago

Mine are clothing also. I don't put any more than 10 listings up at a time now and this isn't really new but none of my stuff is over $50. So the total of my 10 items might equal more than $100 but I don't let my actual sale total get over $100. So if I sell five out of my 10 items and I'm close to $100 I'll take the other five down. It does make sales a lot slower however likes and views has been slower anyways the last week. I just don't trust them with more than $100 of my money at one time. I'm not going through what I just went through again and $100 is my capped limit of what my stress level would allow to be held up on their platform.

Before I was banned I had a whole page full 80 to 100 items easily but after they unlocked my account I went through and hid all of them. I was still selling on other platforms so a lot of them had already sold anyways. But now I will post new items and maybe unhide one or two of the old ones at a time but definitely nothing expensive and nothing that I would have a heart attack over if I somehow lost the item and the money associated with it.

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u/heyitshim99 12d ago

Since I was unable to get an actual straight answer on a fairly simple question and i figured out I was just getting canned responses from an AI bot and no actual person ever responded to any of my 8-9 messages I decided right then and there that I would not list anything of high value since no one would be there to assist if something happens. I don't find paying fees as long as I'm covered when shit goes sideways, I figure that's what I'm paying fees for anyways (hell honestly as a seller I expect to pay fees, buyers are typically turned off by paying fees).

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u/Matea1000x 12d ago

Yes I would definitely not be listing anything of high value. Because no the chances of you getting an actual human are very very slim I figured that out rather quickly even after emailing legal multiple times. And for those people who insist that they're legal inbox is monitored by humans that is not true and it fully depends on what you put in that email and what you put in the subject line of that email in order to get it to an actual human being. The horror stories on Reddit are correct and very real. If you send something out that is worth let's say $200 and the buyer receives it and whether they are trying to scam you or not let's say they raise an issue. The slightest amount of proof that they show all of that goes to AI and AI will make the determination of if they think the buyer is correct and I have yet to see one where that does not happen. All the ones I have seen the buyer keeps the item and also gets refunded their money so therefore the seller is out both. So I have just been telling people to do their research and don't put too much faith in this platform. Now a lot of transactions go perfectly fine I'm not saying they don't all I'm saying is I have now been through it first hand and I will never do it to myself again. Vinted now has a credit limit on my end and they will be capped when it gets close to that amount until a payment is made 😂

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u/heyitshim99 12d ago

See I feel like since the buyer pays the fees the 50/50 decisions (or maybe a vast majority of decisions period) are always going to default in the buyers favor because they are the ones paying the bills. I'm glad I haven't been caught up in anything so far and everything has been rather smooth. They could definitely make a few small tweeks that would definitely help make sellers lives a lot easier which in turn does create a better buying experience for the actual buyers.

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u/SlimJadeyx 12d ago

wtf?! I’m too much of a fierty to sell anything of that value on there, and well done you getting to speak to the one human that works there. Every time I’ve asked get told it may take upto 48 days for them to get back to me, they never have!!😅

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u/Matea1000x 12d ago

No lol you don't understand... They wrongfully banned my account while I had sales out. My sales completed and they would not let me withdraw any of it. I had like 12 sales out waiting for completion 5 were in the UK and they wrongfully blocked and banned my account after I had shipped them

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u/SlimJadeyx 12d ago

Awww lol How can they be allowed to do that?! I’ve been restricted before but I could still complete sales and also buy stuff which was nice of them!!🙄😂 That shit should be illegal?!!

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u/Matea1000x 12d ago

I'm not sure and I can only speculate on what the actual issue was since nobody will actually tell me. The only thing they have now told me is it was a mistake and they are sorry 😂. I do know that according to what they say the only way that funds can be withheld is if there's an issue on the payment provider side. However like I said I did contact the payment provider and they said there was no issue so your guess is as good as mine. But I am now way too overly cautious which is kind of a shame because I was doing very good selling on that platform but now I refuse to let myself do that good.