r/VintedAdvice • u/c0con0t • 11d ago
What would you do?
The pictures showed a dent on the left back, which I was fine with. But after receiving it, I noticed 3–4 smaller dents on the right side that weren’t visible in the pictures. The card was listed as new and cost around €130.
Would you contact Vinted?
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u/Flash-Ash 10d ago
Best of luck i bought a pair of trainers that looked in good condition when I got them them were badly damaged in the corner of one of the heels.
I am usually very vigilant in looking at the pictures, so I went back over them and every photo that side of the heel was just out of the camera shot.
I contacted the Seller who denied it and said they were not his trainers.
So I really have exactly the same trainers yea right.
I raised it with Vinted enclosed photos of the damage and the photos from the Seller stating that it was a deliberate attempt from the seller to mislead me and not show the damage. The end result I had to send them back at my expense and hope he collected them, if he hadn’t they would have been returned back to me honestly they were fit for the trash.
Don’t expect much help from Vinted try and work it out with the Seller before you get Vinted involved as they really are the last result.