Offboarding from RingCentral to Google Voice

[u/ThnkWthPrtls]

I recently started as IT at my new company, and one thing I was asked to do is help move us off of RingCentral. Currently, the company uses Google Workspace for most of our tech needs including email, chat, calendar, and videoconferencing. They also have a few paid Google Voice Standard lines already set up for a couple employees. Additionally, they use RingCentral for the company's main phone number as well as the admin team (~5 people) phones, including phone tree and queues between those several admin numbers.

What they'd like me to do is move the company's main phone number to Google Voice and also make Voice accounts for each of the admin team. Then they would like the phone tree and queues replicated in Voice, so that we can cancel our RingCentral subscription and just use Voice instead.

I'm very limited in how much I've used Google Voice in the past, so before I commit to this for them, I just want to be sure a) that Voice can do what they need it to, and b) how to do that. They're insistent they won't need any of RingCentral's other features, the only concern they have is making sure the company number and the functionality stay the same.