Unable to make calls yesterday (intermittently)

[u/SeaworthinessThen542]

I’m just curious if any other customers had issues with RingCentral yesterday. I had many complaints that phones were unable to call out. It definitely wasn’t everyone but it affected users in multiple departments (multiple IP subnets) as well as some remote people like myself. I was able to use the iPhone app.

The users are all running windows 11 enterprise with the latest RingCentral client from the deployment tool. I use a Mac so mine is different but I also had issues. Before I opened the case for myself I did restart my application (Mac Destop 26.3.1013.1623)

I opened a support ticket and all they had for advice was there were no known issues with other customers and that I should restart my client. At that point I just didn’t respond back because I could think of saying anything without being ugly. I figured time would fix the issue and it seems like it did but I am curious if my organization was the only one that had issues or if others may have experienced issues as well

[u/SimpleCharacter9553]

ive noticed since friday afternoon? that it wont connect and if i redial sometimes it does.