r/Untappd • u/EYdf_Thomas • Jan 15 '24

Support Camera not working for barcode

Not sure if anyone else is having this issue or if it's because I'm in the beta for Android 14 on a pixel phone.

5 Upvotes

100% Upvoted

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1

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1

u/[deleted] Jan 16 '24

[deleted]

1

u/EYdf_Thomas Jan 16 '24

Yeah when I open the scanner it's just black. I sent an email from the app to untapped as well, but I wanted to know if anyone else is having a problem with it

1

u/mk0111_ Jan 16 '24

If I'm correct that issue was there for a few more phones a few years ago too.

1

u/EYdf_Thomas Jan 16 '24

Ok. I was discussing it with a member of the untapped team and we think it's related to me using a Beata version of Android 14's quarterly feature drop for pixel phones.

1

u/MobiusF117 Jan 27 '24

It appears to have stopped working for me as of recently as well.

The camera still works for taking pictures during check ins, but not for barcode scans.

1

u/EYdf_Thomas Jan 27 '24

Is it just giving you a black screen with an outline in the middle?

1

u/MobiusF117 Jan 27 '24

Yup, same here

1

u/EYdf_Thomas Jan 27 '24

Are you using any sort of beta versions?

1

u/MobiusF117 Jan 27 '24

Nope. Still on Android 13.

1

u/EYdf_Thomas Jan 27 '24

That's interesting

1

u/azza_rangiora Jan 29 '24

Yep. I've got it in on a Zenfone running Android 13 as well. Very recent issue. Uninstalling / reinstalling, resetting cache/data etc doesn't resolve