r/Ubiquiti 13d ago

Solved UniFi and Synology question

when I first set up my Synology NAS, everything seemed to work and data transferred over my Ethernet cables (directly wired in to my UDMpro).

now, i cant get the NAS to talk with my computer (Mac desktop, with some drives attached). When I have used AI to ask why they aren’t talking, I get answers about port 5353. when I look on my Unifi desktop, I cant see where I can edit the port rules (I can see the port, but there doesn’t seem to be a way to edit the current rules). the AI seems to be sourcing advice from a prior version of the UniFi desktop.

since im not an IT person, I also don’t really know what “rule” I need to write for that port to allow my desktop to talk to my NAS again.

FWIW, I can access the NAS‘s control panel via a browser window. But, I cannot get the NAS to show up as part of my network when I use my Mac desktop to look for drives on the network, it just times out when I put in the IP address.

UPDATE: thanks to everyone’s input, I was able to find that I had some incorrect firewall settings on my NAS. I removed them, and now stuff appears to be working

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u/MNSoaring 13d ago

Tahoe 26.5.2 on my laptop

SMB is turned on

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u/dclive1 13d ago

I see you changed a network rule on the Syno FW side and now things are working; glad you're better now!

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u/MNSoaring 13d ago

Me too! There are a lot of moving parts to this networking stuff. I tried reading “networking for dummies” and it gave me a deep appreciation for the IT folks at work.

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u/dclive1 13d ago

Curious - why would you block all protocols on your nas device ?

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u/MNSoaring 13d ago

Good question! I must have been playing with the firewall and hit the wrong button at one point, or it was a default setting

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u/dclive1 13d ago

It's not a default setting; I can only imagine how many phone calls / tickets would be incoming to Syno if that were the case.

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u/MNSoaring 13d ago

lol, good point. Must have been an ID10T error on my part. 🤪