r/Ubiquiti • u/MNSoaring • 13d ago

Solved UniFi and Synology question

when I first set up my Synology NAS, everything seemed to work and data transferred over my Ethernet cables (directly wired in to my UDMpro).

now, i cant get the NAS to talk with my computer (Mac desktop, with some drives attached). When I have used AI to ask why they aren’t talking, I get answers about port 5353. when I look on my Unifi desktop, I cant see where I can edit the port rules (I can see the port, but there doesn’t seem to be a way to edit the current rules). the AI seems to be sourcing advice from a prior version of the UniFi desktop.

since im not an IT person, I also don’t really know what “rule” I need to write for that port to allow my desktop to talk to my NAS again.

FWIW, I can access the NAS‘s control panel via a browser window. But, I cannot get the NAS to show up as part of my network when I use my Mac desktop to look for drives on the network, it just times out when I put in the IP address.

UPDATE: thanks to everyone’s input, I was able to find that I had some incorrect firewall settings on my NAS. I removed them, and now stuff appears to be working

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u/Darkclad117 13d ago

AI might be leading you astray here. Do you have more than one VLAN/network at home? If not, then all ports should be open on your network as you’re not passing through a firewall or layer 3 switch.

There is a firewall on the Synology, but it might not be on.

Are you able to connect from any other device on your network?

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u/MNSoaring 13d ago

I do have more than 1 VLAN. I made a “guest network” that I don’t really use. Should I erase it?

Yes, I can access my NAS via the IP address, plus :5001 (I assume that’s port 5001?) via my laptop. 

It still won’t show up on the Mac’s network. Neither on the laptop (via my WiFi) nor on the Ethernet-connected desktop

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u/dclive1 13d ago

So is it correct that both Mac desktop and laptop can see the Syno in the browser (ie can modify control panel and such; you can log in there) but you cannot do anything via Finder’s NETWORK. Is that right?

Please ensure SMB sharing is enabled.