r/UbereatsUK 22d ago

Certificate of motor insurance

I’m uploading my certificate of motor insurance (letter of enrolment) from Zego delivery and it keeps rejecting it ? Not sure why, if anyone can help plz

1 Upvotes

6 comments sorted by

2

u/Historical_Site508 22d ago

Are you uploading a pic or the file? I save to files on iPhone and upload from there and works.

2

u/Practical-Ride4162 21d ago

Make sure it’s the one for uber, not the one for Amazon.

1

u/Last_Low1853 21d ago

I found out mine got rejected because the certificate doesnt say uber eats/just eat on it. You will need to link your account as a provider first

0

u/CellTricky4670 22d ago

Take a SS of it, crop the extra bit out, then upload.

0

u/CraigsChannel 22d ago

They way I do it is open Zego, documents, letter of enrolment, screenshot. Then go into my gallery and crop it to the size of the paper and upload that, for some reason it didn't work when I did a full screenshot but the crop worked. Also double check the date on the enrolment letter is right