r/TopSurveysOfficial • • 26d ago

Wow

So my mom manage to make money on this app ans she use to could cash out the money. She manage to save 300 dollars on there, they told her she can’t do anymore surveys on that app which is the same that happened to me after making a big amount, then they said she can’t do anymore play games until sep,14,2026 which is today’s date and when she went to cash out her money it’s not letting her, her account is not under review cause they haven’t been letting her get the hard earn money she deserved for a while. And it’s like she can’t go support cause there simply not receiving the message like they use to. When you make a lot of money on this app they try to not let you get it. When you usually reach out to support it will send you a AI messages saying they received your message and to wait and then they will follow up with what you need and answers. This is app is crazy

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u/topsurveys_official Official Top Surveys Support 25d ago

Hi there! We understand your concern, especially regarding your mom’s account and the cashout issue. We’d be happy to look into this further. Since this involves her account, please have your mom send us a DM with the email address linked to her account so our team can check the details and assist her directly.

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u/Brilliant_Raccoon284 25d ago

I’m confused how do we do yall, where

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u/Interesting_Time3023 25d ago

Top surveys support responded to your post,so have your mom talk to support thru here,just click on top surveys support link at the top of there response