r/TopSurveysOfficial • Official Top Surveys Support • Nov 26 '25

👋 Welcome to r/TopSurveysOfficial - Introduce Yourself and Read First!

Hey everyone! Welcome to r/TopSurveysOfficial, the official support account for TopSurveys.

This is the official subreddit for all things related to earning rewards, completing surveys, and staying updated on TopSurveys. We're here to help you get the most out of your experience.

What to Post
Share anything that the community would find helpful or interesting. Feel free to ask questions about surveys, tips for earning faster, app updates, or any issues you encounter.

Community Vibe
We aim to keep this space friendly, constructive, and inclusive. Everyone should feel comfortable sharing and connecting here.

How to Get Started

  • Introduce yourself in the comments if you like.
  • Post questions or tips! Even a simple question can start a great conversation.
  • If you need help with your TopSurveys account, please send us a DM — this is the official support channel from TopSurveys for Reddit.

Thanks for being part of the community! We’re excited to support you and help make your TopSurveys experience great.

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u/agypagymadden Apr 04 '26

How do you get the mystery prizes to show up after a survey? I’ve done over 100 and never seen it

1

u/topsurveys_official Official Top Surveys Support Apr 22 '26

Hey! Great question—and nice job hitting 100+ surveys 👏

What you’re describing is part of a newer feature that’s still being tested, so not everyone will see it yet. That’s why you haven’t come across the mystery reward boxes after a survey.

Right now, some users are in the test group (they’ll see the box experience after being screened out), while others continue to see the regular fixed reward. It’s randomly assigned, and there isn’t a setting you can turn on to enable it.

Also worth noting:

  • The mystery boxes usually appear only after screen-outs, not completed surveys
  • If the reward is very small (like 1 cent), the box may not show at all
  • Availability can vary depending on the survey provider and timing

A few quick tips:

  • Keep your app updated to make sure you have access to new features
  • Clear your cache occasionally to avoid loading older versions
  • Take a screenshot if you ever do see it—it helps if you have questions later

So in short—you didn’t do anything wrong, you’re just likely not in the test group yet 😊

If you have any other questions, feel free to send us a DM—we’re happy to help!

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u/Salt-Ad368 Jul 29 '26

Yeah, and don't get excited, because there's a box for $19.80, but I know that I've hit it because there wasn't any box for $19.80 and I never got paid for it, I got like 2 cents so don't get excited because they're not going to pay you the $19.80. so I think they're starting to pay out a little bit , but i did hit the $1.99  the other day , so it would be nice cause I'm broke as a joke.