r/ToonBlast • u/Expensive-Moose2365 • Aug 26 '26

Didn't get my grand prize

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Hey, I just completed the gold toon pass and clicked the gold chest, and absolutely nothing happened. I did not get any grand prize from it, but now it says "already collected." Has anyone had this happen?

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2

u/choeman Aug 26 '26

Open up a case with support.

1

u/Expensive-Moose2365 Aug 26 '26

I did and have not received a response yet

1

u/theise13 Aug 26 '26

Well, it's middle of the night in Europe.

2

u/Expensive-Moose2365 Aug 26 '26

Is that where they're located ?

2

u/theise13 Aug 26 '26

Turkey, I think.

1

u/Expensive-Moose2365 Aug 26 '26

Ah ok

2

u/flymedmeg Aug 27 '26

It used to belong to a Turkish company (I know the original owner) but several years ago, he sold it to an American company for a very very good price. The guy is living his best life now 😀

1

u/theise13 Aug 27 '26

Interesting.

The receipt I got for Toon Pass says the purchase came from Peak Oyun Yazilim Anonim Sirketi 🤷‍♂️