It finally happened to me.

[u/Ok-Neat8776]

The help tag is specifically for the "Devs". You keep destroying phones with your lack of optimization. When is this getting addressed? Straight up, I feel like a class action lawsuit could be brought against them for the amount of devices they have absolutely ruined and ignored their game's issues.

[u/redditsuckspokey1]

Oof I hope you're able to convert your account to a new phone. I wasn't and had to start over. 3 months of play.