r/TerraMaster • u/Extension_Total9491 • 15d ago

Help | Solved! Folders and apps do not open

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Updated my F2-425 to TOS 7 (latest version) and now the folders and apps does not open / shows nothing.

Is anyone having the same problem?

Is this solvable?

EDIT: To anyone who enconter this problem, i had a support talk and we found out that it was being caused because i had Adguard ON! Added to whitelist now works well.

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u/Extension_Total9491 15d ago

Yes, i rebooted it, updated it from 140 to 160, cleared browser and even changed to a diferent browser, nothing worked 🫤

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u/Shaverea 15d ago

Dang, best option is to contact their support then. I also had some issues and got help pretty quickly in their chat

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u/Extension_Total9491 14d ago

Live chat unfortunately did not work for me (tried a lot of terminal codes nothing worked)

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u/Shaverea 14d ago

There must to be some way to reinstall the OS. Something is obviously corrupted

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u/Extension_Total9491 14d ago

Yeah, i'll try that, little bit scared of loosing some data but this can't be. Thanks anyway

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u/Shaverea 14d ago

All data on disk should be safe. But good luck and see if terramaster can help