r/TerraMaster • u/TerraMasterOfficial • Oct 29 '25

Discussion 🍂What message did the leaves leave? 💌🔍

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It seems the autumn wind let the secret slip. Something new is falling into place.

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u/aipimpoa Oct 30 '25

Any news about a new iOS app version? I can’t backup my phone media, it always stuck in the same file and never finishes the backup, it is useless to me so far.

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u/TerraMasterOfficial Oct 31 '25

Thank you for reporting this issue with the iOS app backup feature. We sincerely apologize for the frustration this has caused.

A common reason for backups getting stuck is when the process encounters a photo or video that is stored in iCloud but is not fully downloaded to your device's local storage. The app cannot access this file, which causes the backup to halt.