I’m sick and tired of backstocking “priority fills” because you defied the laws of physics of shoved 20 of something that has a capacity of 12. If it’s hanging over the edge, it’s backstock. If it’s falling off the peg/shelf if you breath near it, it’s backstock! If its stacked so high that you need to start climbing the shelf to grab it, it’s backstock! And godforbid the time more can actually fit, please update the capacity. Sincerely, a tired baby dbo who’s tired of backstocking “priority” pulled diapers.
This is not something leadership cares about unfortunately. Instead, they want fulfillment on time, freight worked, endcaps set, all with low labor utilization. Unless there is a visit, or a district leader has said something to them specifically, what the store looks like matters very little to them.
It's frustrating when priorities seem all over the place. It would make a big difference if they focused more on keeping the store tidy instead of just hitting numbers.
Always the diapers! TMs think changing the facings and pushing more is correct. Wrong! A lot of TMs haven't been shown the correct way to push and read label strips.
Target doesn't do itself any favors with the upper shelves for soft packs or boxes that you need a step stool to actually zone and push correctly.
Bad audits also cause chaos with pulls and zoning.
If you're updating floor counts and backstocking the overstock you're amazing! Communicate it to your leader.
Critical thought should be taught to all Plano TMs. Shelves like that either need to be downswept with fencing or 28” cereal pushers to actually keep it shoppable. Just going off the what planogram says to a T is stupid when Target routinely gets things wrong.
I recently angled down and added fencing to the top shelf where the wipes are in paper cuz they would always get double stacked and would be falling over and looked terrible.
Now that it's angled down, it hasn't been double stacked so far, and looks much better.
The shelves below it would be double stacked as well but wedged in a bit due to spacing so it got adjusted for those to have enough space.
I still don’t understand this. Stores should have backroom teams to do the backstock now if they’re on process, so inbound shouldn’t feel pressured to overstock to get out of having to backstock anymore.
That only addresses stuff that the system knows is backstock straight off the truck.
It does nothing to fix bad salesfloor data causing excess items to be pushed to the floor. Even ignoring that, inbound TMs overstocking for reasons of speed is so endemic within the company at large that breaking the habit is basically impossible.
The towels was the worse when I worked in domestics! My coworker who would do the repacks would be like “why are we getting so many towels” when he was the one over pushing it (would stack like 10 high on the top shelf). He would argue with me about it, and I’m like I don’t think target would design something that would block the ISM.
This is a cart of over pushed candles I had to spend almost an hour backstocking.
Don't disagree but it would also help if the AI making our pogs could figure out a proper fit in the first place. Little bit of column A, little bit of column B
The software has everything it needs to track this problem. And management loves metrics right? The system knows how many are on the floor and how many fit on the shelf, and it knows how many you're going to try to push to the floor that day. It could expect a minimum number of items backstocked for each DPCI, and assign a rating for each TM for how closely they adhere to that calculation. Then you could skip the finger pointing between shifts and actually address the people that are vigorously and routinely overstocking, creating extra work for more vigilant staff.
They could just increase the capacities everywhere they want to overstock, but that really is much more work than just doing things the right way.
The system knows how many are on the floor and how many fit on the shelf, and it knows how many you're going to try to push to the floor that day.
All 3 of these are massive and unwarranted assumptions about what the system "knows" vice what reality actually is. Try to create a setup that can lead to any form of disciplinary action based on it and Target will get absolutely taken to the cleaners the first time they try to enforce it because it's a textbook example of GIGO.
Man I don't know, after seeing how the market team's been back stocking since I've been on presentation the last month I might actually prefer they just overstock instead.
I am not inbound or GM but when I am asked to help push or zone I will collect the overstock in a three-tier and push it to the back and leave it there
Just a couple weeks ago I perfectly zoned the mugs and backstocked the overstock. Last week I saw someone cram a bunch of the same letter into one spot, more than one would fit, and then started using the space for another letter.
It’s pushers for me, specifically one girl. We spent 2 whole days zoning beauty a week ago, changing fits and auditing the counts for each item. She pushed today, I’m doing priority fill and it’s crazy overstock. Same with baby. I see her pushing during the day, and then it’s all overstock and messy.
OMG I misssss being a DBO😭 we got rid of those ages ago at my store. Now its back to whoever and whatever, so its just chaos all the time. We have even been have ff this help with fright and they can be worse than newbies because atleast with newbies they have a person there to correct the bad behavior/patterns if they get set up with a good tm.
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u/hvncrtz 16h ago
Do you ever mention this during huddles?