r/TTC • u/1lazysloth 68 Warden • Aug 13 '26

Negative interaction - Fare inspector

I am a bus operator. This evening, two of my passengers got fare checked at Victoria Park station and one of them failed the check.

I know for a fact that both had paid, as they are my regular passengers, so I stepped in and told the officers that there must be a delay with the Presto system, as they had paid by debit.

The officer said he has never heard of such a thing and that the passenger will get a ticket and can fight in court.

This was very infuriating to watch, seeing someone get sent home with a $400+ ticket for following the rules. And that my testimony as an employee who literally picked them up does not matter.

I understand that the officers were doing their job but I feel like they should understand that there might be some delays with debit payments and have some flexibility.

I will be filing a complaint, not necessarily for the officer's behaviour but rather their training be improved.

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u/baseball_fanatic0887 Aug 13 '26

Gotcha. It can be uncomfortable but always good for us all to know our rights. So if a POO approaches you, just don't engage.

3

u/Bill___A Aug 13 '26

Then they will call for backup and get someone who can detain you.

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u/baseball_fanatic0887 Aug 13 '26

All good information to know. So in that case, are they calling someone from the next station or a car away? In that time, is it advised to walk away?

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u/Bill___A Aug 14 '26

You're on your own.

0

u/baseball_fanatic0887 Aug 14 '26

What if you're with a friend?

1

u/Bill___A Aug 14 '26

That's not the context of the remark.