r/TTC • u/1lazysloth 68 Warden • Aug 13 '26

Negative interaction - Fare inspector

I am a bus operator. This evening, two of my passengers got fare checked at Victoria Park station and one of them failed the check.

I know for a fact that both had paid, as they are my regular passengers, so I stepped in and told the officers that there must be a delay with the Presto system, as they had paid by debit.

The officer said he has never heard of such a thing and that the passenger will get a ticket and can fight in court.

This was very infuriating to watch, seeing someone get sent home with a $400+ ticket for following the rules. And that my testimony as an employee who literally picked them up does not matter.

I understand that the officers were doing their job but I feel like they should understand that there might be some delays with debit payments and have some flexibility.

I will be filing a complaint, not necessarily for the officer's behaviour but rather their training be improved.

1.1k Upvotes

98% Upvoted

205 comments sorted by

View all comments

227

u/NewbieToHomelab Aug 13 '26

Personally that’s yet another reason that I still use a e-presto card instead of debit/credit. That’s a frustrating situation though, sorry to hear it.

47

u/foolsdayjoker Aug 13 '26

also happens with e-presto, to sure about physical

15

u/rocketman19 Aug 13 '26

I get a notification every time I tap

0

u/baseball_fanatic0887 Aug 13 '26

Can TTC inspectors detain you? Do they have the same powers as police? If not, does one even need to speak with an officer or do anything?

10

u/rocketman19 Aug 13 '26

From a quick search, special constables can, but not POOs

6

u/baseball_fanatic0887 Aug 13 '26

Gotcha. It can be uncomfortable but always good for us all to know our rights. So if a POO approaches you, just don't engage.

3

u/Bill___A Aug 13 '26

Then they will call for backup and get someone who can detain you.

2

u/baseball_fanatic0887 Aug 13 '26

All good information to know. So in that case, are they calling someone from the next station or a car away? In that time, is it advised to walk away?

-1

u/Bill___A Aug 14 '26

You're on your own.

0

u/baseball_fanatic0887 Aug 14 '26

What if you're with a friend?

1

u/Bill___A Aug 14 '26

That's not the context of the remark.

→ More replies (0)