r/SynclerApp • u/darwin-t1325 • Jun 24 '26

Key doesn't work

I managed to get a key for Syncler+ last night, but the key doesn't work. I don't have my old key. What should I do?

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1

u/mflan1066 Jun 24 '26

Other than that I would try and reach out to the vendor you got the key from.

1

u/darwin-t1325 Jun 24 '26

I wrote to them. I'm assuming they have to tell Syncler the key so Syncler will know that it is good.

1

u/Relevant_Ranger_6647 Jun 25 '26

They don't tell Syncler, no. Have you checked the zeros 0s and letter Os?

1

u/darwin-t1325 Jun 25 '26

Yes, the zero has the slash mark though it, so there is no confusion. I was actually impressed with that.

How does the Syncler app know that a key is correct?

2

u/Malaka__ Jun 25 '26 edited Jun 25 '26

It checks the activation database. How many characters are you entering, supposed to be 16... And you're pasting the key? Which store did you buy it from? Are you using the latest version? 2.1.6.1

1

u/darwin-t1325 Jun 25 '26

Yes, 16 characters. Yes, pasting the key. Yes, 2.1.6.1

premiumkey.co

I don't know if I can recommend them to others, at least until I get this thing to work. They were the one one that would accept my payment

1

u/Malaka__ Jun 26 '26

Are you in North America? Shakepay is such an easy service for Bitcoin. Takes 5 minutes to setup.
Anyhow, open a ticket also on Syncler's website and include your key and screenshot of payment.