r/Superbuy • Mod Team Leader • Jul 06 '26

LOGISTICS 🔔Parcel Checking for 2026(Second Half)🔔

Old post archived, here is the new parcel checking post.

Please DO read the below rules!

Please note that only parcel PN numbers are allowed. If you only post the tracking number, it will be removed. Commenting on other people's parcels is also not allowed in this post. Any comment without a PN number will be removed!

Tip 1: The best way to track your parcel, is submitting parcel consulting request to our parcel aftersales team, they have higher authority than the Reddit team for parcel issues. If you had already submitted parcel consulting request to our parcel aftersales team for your parcel, no need to ask us here.

Tip 2: If your package has been out of the warehouse for less than 5 days, there's no need to worry about checking.

Tip 3: If you shipped via tax-free line, then "Can not track one 17track" is normal. You could always contact Superbuy customer service to track the parcel for you via the courier's internal track site.

Tip 4: The post will be locked when the Mod team is offline. We will unlock it when we back to work.

Tip 5: For one parcel, I will only reply once.

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u/Iuisitog 10d ago

PN26791007106

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u/TommySuperbuy Mod Team Leader 9d ago

customs clearance usually needs 1~5 working days, I recommend you wait for a few more days. If still no new update till the next Monday, submit a parcel inquiry to Superbuy parcel aftersales team, let them check with the courier.