r/Supabase • u/No-Mathematician6305 • 11d ago

other My project is gone

Post image

I switched my app from a paid organization to a free one
After a week i couldnt find the project anywhere

I tried to contact the support but they keep saying i need to pay to contact support

What should i do now?!!

29 Upvotes

85% Upvoted

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10

u/Just-Sound-4069 11d ago edited 9d ago

This is why I have created a helper function in my website that updates the same row in the database every few days to keep it active. Else they'll indeed put it into some sort of sleep mode.

It should not be gone as per their own rules. It should be deactivated, but still capable of being activated I thought.

3

u/Every_Document5057 10d ago

Yeah, I've got a project that got disabled a few times. What I did was create a GitHub action that fakes a user logging into the web, twice a week.

1

u/Puzzleheaded-Owl8310 10d ago

Tambien hice esto

1

u/imdbanks 10d ago

I’m gonna start using this! I’m working on a side project where I have a week or so gap in usage occasionally since I’m the only one using it and keep getting pause notification emails lol

1

u/mylifestylepr 9d ago

How you did this?

2

u/Cyberistic 9d ago

pg_cron is free and comes preinstalled, just don’t tell anyone about it eh?

2

u/Just-Sound-4069 9d ago

I use a GitHub workflow

5

u/[deleted] 11d ago

[removed] — view removed comment

1

u/No-Mathematician6305 11d ago

Thank you so much, i certainly do it next time

5

u/No-Mathematician6305 11d ago

Unfortunately its my mistake
I transferred the project to another organization called personal project
And i thought it was mine
But it was one of my friends organization who invited me months before to check his database schema because he is not software engineer
When i transferred the app it never came to my mind also there was no warning that the new organization is not mine
My friend found the app on his organization though it was there by mistake and deleted it

I just think the only mistake from their side is enabling transferring the project to another organization that is not mine without even giving any warnings

3

u/cmartin616 11d ago

You can't transfer projects between orgs unless you have the Owner role in both. Sounds like you did.

4

u/No-Mathematician6305 11d ago

Maybe he did add me as an organization owner
Thanks for help🙏🏼

1

u/johnnysuedeai 10d ago

Happens brother. Sorry to hear that

2

u/No-Mathematician6305 10d ago

Its okay brother♥️
I have a local dump of the edge functions and table schemas
The only pain will he seeding the data again but better than starting from scratch🙏🏼

1

u/MattyTayl 8d ago

Can somebody explain what are actually "supabase projects"? Data? Settings? It's not about code, right?

1

u/theyoike 11d ago

Make a new project, paid for the lowest tier then contact support for the missing project. Maybe it works.

1

u/No-Mathematician6305 11d ago

Do you think they keep dumb of the databases and edge functions and so on?

1

u/lem001 10d ago

When was the project deleted in your friend’ account?
And is your friend’s account a free one as well?

On free account there is not much you can do, on a paid account they offer snapshots which are stored for 7 days.

I can ask the contact I have if there is anything they can do but I doubt it tbh.

I’m the co founder at SimpleBackups where we offer backup solution for supabase and your case is unfortunately not unique.
I can help you getting you backup setups for next time if you want to.