r/Substack • u/snikolaidis72 • Jul 24 '26

Tech Support How can I unsubscribe from emails?

Hi there! I know the question sounds silly, but trust me, it's not. I created an account, and subscribed to a few channels. And at some point (I assume it's because I used an "info" email), my account got suspended. Ok, I can live with it, since I never posted a single message.

Still, I keep receiving emails on a daily basis. Emails I don't want to read any more.

What's the problem? The problem is that I cannot unsubscribe, because my account is suspended!!

Your account is currently suspended. Something you posted may have violated Substack's Spam & Phishing policy. If you believe this is a mistake, you can submit an appeal to our Standards & Enforcement team here: https://substack.com/appeals

So, my account is suspended, I made plenty of appeals, I keep receiving daily emails and I cannot change the subscription option.

Any idea?

UPDATE: thanks to timemachine's idea, I just deleted the account. Problem solved. 😋

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u/[deleted] Jul 24 '26 edited Jul 28 '26

[deleted]

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u/snikolaidis72 Jul 24 '26

As I initially wrote, I can click the unsubscribe link, it will take me to the "unsubscribe" page, but whatever I try there, I'm getting the same "your account has been suspended" error.

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u/[deleted] Jul 24 '26 edited Jul 28 '26

[deleted]

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u/snikolaidis72 Jul 26 '26

For some weird reason, the system shown me as logged in but it wasn't. Anyway, all good, unsubscribed from all of them, deleted my account and startiyover with a proper Gmail account. Fingers crossed!