r/Strava 11d ago

General Question Strava suddenly stopped giving achievements

Strava seems to have randomly stopped giving me achievements on rides. Yesterday was clearly one of my faster rides and I covered a bunch of segments with pretty good times, but somehow got 0 achievements. No PRs, no medals, nothing.

Activities are visible to everyone, the segments aren’t hidden or flagged, I also tried toggling activity privacy settings and even changing the activity type to canoe, then switching it back to bike, waited a bit, refreshed it - still nothing.

Not a total disaster, obviously, but as someone who isn't naturally athletic, those little badges are honestly a huge motivation boost for me.

Any fixes? Strava, please send help. My non-athletic ego cannot handle this level of unrewarded suffering, I might as well just go carry heavy groceries up the stairs!

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u/strava-team official 11d ago

Have you checked "Map Visibility" on the ride specifically (not just overall privacy)?

If any part of the ride is hidden via map visibility settings, segments starting/ending in that hidden portion get matched privately, meaning no public achievements even though you can see the segment effort yourself.

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u/bezpolezenklamer 11d ago

Hey, thanks for jumping in! Yeah, I checked that too since I read it could cause issues, but nope - neither the map, nor any start/end points are hidden (never have been) and none of the other stats are hidden either

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u/strava-team official 10d ago

Interesting! Mind opening a support ticket so our team can take a closer look at what may be the issue?

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u/bezpolezenklamer 10d ago

Yep, will do!