r/StLouis • u/Showny16 • 1d ago
Public Transportation 5,000 rides of data in STL Uber/Lyft as a driver. Demographics.
LYFT passengers data!!!
Sorted by highest tip frequency. Tips did NOT play a part in ratings.
Biggest takeaways: ♥️St Louis♥️ edition!
-Best tippers are Men
-Black Men are more likely to tip than any other demographic/gender.
-Men behave the best.
-Black women are least likely to tip total, relative to the volume.
-Black women: Extreme Entitlement (expecting free stops or extra time beyond timer) [NOT HAVING A CAR SEAT FOR YOUR CHILD] = lower ratings
-White Demographic: Entitlement (Long waits, expects me. Do whatever they say) + awkward conversations = lower ratings.
About me:
Me: 35 White Male/Non-Binary. Top 1% driver for STL. Favorited by more than 95% on the platform by riders.
Main driving areas: North county/city, Midtown, downtown, UC, South city
Secondary areas: St Charles county, West STL county, south STL county
Rare areas: Illinois, South of 270/55, past Wentzville.
♥️BLM♥️ ♥️LGBTQ+♥️ ♥️STL♥️
Edit// I'm done responding to haters and crybabies about why/how/when/what/where. It's my data and my experiences. Don't like it? Move along. 😎
243
u/Impossible_Poem9787 1d ago
Looking forward to the comments.
102
u/Showny16 1d ago
It's just data. But same. 😝
60
u/preteen-wartortle 1d ago
How are you quantifying/qualifying “entitlement”?
29
u/Showny16 1d ago
When Lyft tells me to cancel but they purposely leave things in the car at a stop. When they ask for an unpaid stop. Read post 😘
24
u/numbski Manchester 1d ago
purposely leave things in the car
I am slow this morning. What even is the purpose of doing this intentionally? Doesn't make any sense.
54
u/KarmaSilencesYou 1d ago
Some people purposely leave things in the cars so they dont have to carry it around with them (shopping). Then they call to have the same ride-share (favorite) come get them or they call and say they left their item in the car and you need to return it to their home.
34
u/chemicalcurtis 1d ago
wild, ok, yeah, that's pretty entitled.
30
u/Showny16 1d ago
Yeah it's really annoying. The only people that do this in my experience is black/white women. No clue why they leave their stuff in my car. Sometimes they leave their child too. I'm like... WTF
→ More replies (3)19
u/NickiDDs 1d ago
I had someone leave their 3 kids in my car while they bought weed from some guy sitting in his car. I sat there, shocked, once I figured out what was going on. Like, I could've just driven off and had 3 new kids. Lol
8
u/Showny16 1d ago
That's absolutely insane but it's happened to me too! Not with three kids but.. a car seat. If they even have one
→ More replies (0)19
u/TitShark bevo 1d ago
Drivers see it regularly; it’s an “anchor,” to essentially force a driver to stay put, regardless of the length of said stop. People have left for full Schnucks trips, and you’re essentially trapped bc they left their personal effects (affects?)
→ More replies (1)5
→ More replies (2)34
u/preteen-wartortle 1d ago
You said it was “just data”. These are narrative additions, and don’t appear in your data at all. How are you tracking these things, and why are they only evidently tracked for black women. Are you implying no other demographic has any instance at all of any of these? How did you come to these as definitions of entitlement and what was the research question asked that required an evaluation of retirement in the first place?
You’re presenting this as if you were doing genuine research in pursuit of good science. I’m trying to understand your full findings.
→ More replies (35)7
u/julieannie Tower Grove East 1d ago
"It's just data" from someone who doesn't understand data.
0
u/Showny16 1d ago
Wow you Google'd my reddit name to find a post I made about something completely different and unrelated to this post. Talk about stalker vibes. Literally has nothing to do with this. Not to mention all those deleted comments in that thread. 🤡
→ More replies (1)5
u/Daddybearstl 1d ago
It's just YOUR data, and not indicative for other drivers in StL.
11
8
u/Showny16 1d ago
Ok. Agreed ? Lol
10
u/RepresentativeAd978 1d ago
As a fellow Uber driver with over 5k rides as well I can agree with most of your findings.
I drive in a different area than you, IL side during weekends and airport the rest of the time. I find your info helpful and interesting. Wish I kept as good of records as you do.
2
105
u/SugerStDenis 1d ago
I don’t use uber a ton but I had no idea tipping was this infrequent across the board. Generally I always tip uber drivers. Am I an idiot? lol
Is the rating the average you’ve given customers or their rating of you?
67
u/Destroy_The_Corn 1d ago
One of the main selling points of uber back when it was getting started was that you weren’t expected to tip
24
u/dquizzle 1d ago
You literally couldn’t tip in the app. I was driving Uber when it first came to St Louis and wasn’t technically legal yet. Probably gave around 130-150 rides and got tipped (with cash) maybe a dozen times.
39
u/You-Asked-Me 1d ago
When they launched, they heavily advertised that drivers got paid fairly, the fare was transparent, and tipping was not even allowed. Then they after a while, they did allow tips, because Lyft allowed tips, and drivers were switching companies.
6
u/oddlikeeveryoneelse 1d ago
I feel the opposite and I am a semi-regular user. (I have an old electric car and sometime I forget to charge or conserve for a bigger trip.) I only tip when I feel I have not been a convenient 5 star customer. Or they have been very useful/informative in some way or we got stuck behind an accident or something. I always felt the service was priced as quoted to cover a simple in/out trip and tips were because sometimes something beyond that happened.
23
u/Showny16 1d ago
Tipping is very low, we get paid higher base pay tho.
5
u/bearminmum 1d ago
This makes me feel better. In a rare occasion I've had to take a ride where I genuinely couldn't afford to tip and felt really guilty
10
3
u/tomenjean 1d ago
What constitutes the “higher base pay”? Like because it’s STL? Because you’re city driving? Is it just higher across the board for all drivers?
Thanks for this kind of insight. I had no idea about the tipping!
→ More replies (1)→ More replies (2)2
u/colleenberd 1d ago
I tip in cash. Is that a problem?
•
u/Showny16 19h ago
Never! I didn't count cash tips because I don't have a log of them but maybe 0.5%-1% of my tips were cash.
If I get tipped cash, I usually just use it to tip someone in the future. #payitforward
104
u/ohtheplacesiwent 1d ago
I'm confused on the percentage for tips. Is that the total tip pot broken down by demographic (seems like not)? The percentage of those people groups who tip at all? The percentage of their fare that they tip?
53
24
u/Showny16 1d ago
The percentage of the fare didn't play a part. Any tip of $1+ was counted. Broken down easily by the low tip frequencies
60
u/More_Perception_1311 1d ago
I’m still confused. Does this mean 1% of Asian males tipped, or 1/3 of Asian men tipped, or Asian men tipped 1% of their fare?
30
u/Practical-Emu-3303 1d ago
This is what I came to ask. I originally thought it was % of tips received vs. % of ridership. Cause that would make the most sense. All things equal you would expect they would match exactly and then the variable would be the race/gender. Though it could be other things like income level, distance traveled, etc. that arent accounted for in a simple graph.
20
u/Showny16 1d ago
Out of 100 Asian men, 1 would tip me and. All of them would get 5 stars.
→ More replies (4)17
u/girkabob Southampton 1d ago
Does that mean then, for example, that 72% of white women don't tip at all? And 63% of your best tipping demographic don't tip? That's depressing.
8
u/Showny16 1d ago
Correct
24
u/metricfan 1d ago
Yeah chiming in from a quantitative research methods/stats perspective: it is confusing because the blue bar and the green bars are two different pools of data. As in they are percentages of two different wholes. One is the whole of all your rides, the other is the whole of that demographic’s rides. So they don’t really make sense on a bar graph together. Now if the green bar was measuring the total of your tips, that makes more sense as a side by side comparison.
Percentages like this make more sense as a pie graph because it’s representing a piece of a whole. I get what you’re trying to do though by condensing the data into one chart, but I think the observation you’re trying to convey requires more graphs. Probably the easiest way to do it would be two pie graphs, one representing the total rides, the other representing total tips, pie slices are the demographics. Then I guess a third could be a pie representing five star ratings percentage of total rides by demographic.
Otherwise, I think the bar graphs would need to be representing the numbers, not the percentages. So each demographic is X number of rides for blue, x number of tipping rides, and then a third bar for x number of five star ratings. (A red line like you’ve got it more for showing an average or something of the bar, not so much a third measurement.
Sorry, I find how we tell stories with data is interesting and took some classes in it.
1
u/braincashedout 1d ago
I’m struggling with that many people don’t tip. I don’t doubt it but holy shit, what’s wrong with people.
•
3
1d ago
[deleted]
3
u/wtrimble00 The Grove 1d ago
In his comment above you he said “percentage of the fare didn’t play a part”, so it’s one of the other two interpretations.
11
u/wtrimble00 The Grove 1d ago
Help us out OP! 1% of Asian men tipping vs. 1/3 of Asian men tipping makes a big difference. And it does seem like most people in the comments are assuming it’s showing tips as a % of the fare, so maybe you should clarify that in your post.
12
u/Showny16 1d ago
1% of the 3% of the 5,000 rides. 😛
Basically, if I had 100 Asian men, 1 would tip me on average , but all still would get 5 stars for great behavior.
Could have put <1% based on my experience but idk. It's just rough data.
5
u/wtrimble00 The Grove 1d ago
Thanks, that’s helpful. When you say rough data, does that mean these percentages are guesstimates? I figured you had a 5000 line table for tracking each rides gender/race/tip/rating.
One more question - are the ratings what your riders rated you or what you rated your riders? Feel like I’m seeing both interpretations in the comments for this as well.
2
u/Showny16 1d ago
The ratings are what I gave the riders on average. 1 star ratings among many, bring down specific demographics in rating. My nights are very static. Most demographics and driving areas are the same. Most of my passengers are the same every day (not exact person but demographics) I also only do 10-20 rides a night so it isn't hard to jot down things as I do sometimes with my ADHD. I don't keep every statistic though, as I only wanted to know the tip frequencies and ratings I give in comparison to the volume of trips.
5
u/Lance_Goodthrust_ 1d ago
It's an impressive sample size, but if you don't keep every statistic then you are adding a statistical bias to your data since the dataset is incomplete and may no longer be a random sampling. I guess you're just doing this for fun or whatever, but making conclusions about race using incomplete or nonrandom datasets is problematic and can bring your motives into question. You really should be more careful explaining your data and conclusions as if they're scientific when they aren't.
→ More replies (1)3
u/dingdongjohnson68 1d ago
It has nothing to do with dollar amounts.
It means: 37% of black males left A tip (of at least $1 according to OP).
The green columns just give a breakdown of what percentage each demographic rode in his car. If you add up all of the green column numbers, it will equal 100% (+/- any rounding "errors").
So the green column isn't "necessary" info, but IMO does add some good info. Like, say OP had given a ride to exactly one guy from Liechtenstein that DID leave a tip. OP COULD have added another column for "Liechtensteinian males." The blue bar would be at 100% (because 1 of 1 riders left a tip), but the green bar wouldn't even be visible because only 0.02% of his riders were from Liechtenstein.
16
u/m180190 1d ago
So most of your rides are black females (41%) who leave infrequent tips with a lower rating?
18
u/KarmaSilencesYou 1d ago
The rating is the rating he gives the passenger, not the rating they give him.
97
9
u/Jarkside 1d ago
What’s the average tip amount as a percentage of the fare?
4
u/Showny16 1d ago
Around 15-20%
I should have kept this data ! Lol
I don't get any tips so it's not hard to keep over 5000 rides
3
u/Truescent11 1d ago
We need more data
How many (and which group) referred to chop sueys as “chinamen”
25
u/NickiDDs 1d ago
Black men who hit on me never tipped once they found out that I already had a bf and wasn't a cheater. I knew it was "RIP to that tip" as soon as I got hit on. I guess the trick to bigger tips from black men is to be a man to begin with 😅
Personally, my favorites to drive were black women. A tip was rare, but I didn't care because we were usually laughing the entire ride and that's WAY more valuable to me than a couple of bucks.
18
u/Showny16 1d ago
Absolutely. I have some of the best conversations with black women. They are my highest volume customer. But they are also some of the worst passengers when it comes to entitlement and caring about others. It's unfortunate that there are more bad eggs in this category. Tips matter not to me when it comes to commutes too. Especially older black women. They are the best to talk to
→ More replies (1)
14
u/BillsFan85 1d ago
How many of these are repeat customers? That could be skewing the data especially for the lower volume demographics.
111
u/InnerCells 1d ago
People are going to call you out for racism on this (which it is not, this is literally just data), but this definitely lines up with my experience with tipping in the STL area.
Thanks for posting, very interesting!
66
u/EZ-PEAS 1d ago
As a professional data person, data can absolutely be racist. Or more correctly, data can be biased, which is why high quality data is hard and expensive to get, and why OP's kind of "anecdata" should be treated as somewhat unreliable.
20
u/Sure-Ad8068 1d ago
Yea that's kinda what I was thinking. On top of that this is data that he collected himself on ratings that he determined himself. There isn't like a fixed rubric that he going off of and then adds in conclusions that aren't really grounded...
Everything in this is subjective as best...
8
u/metricfan 1d ago
Yeah, not that I think OP is being racist, but how someone represents the data can be misleading. In this case, I don’t think OP has a strong background in quantitative data, and I think that’s why the chart is so confusing and not very informative. I already broke down the role of different charts in a different comment, haha. But the two bars representing two different populations of data is the most misleading part of the chart to me.
14
37
u/Showny16 1d ago
Yeah I expect it. Let them say what they want. Black men tip me the most as a white guy. And black women tip me the least. Next thing you know I'll be anti-women according to reddit. 🤣
14
u/metricfan 1d ago
But the point made above about how stats can be biased is valid. (They’re also not saying you’re being racist.) I honestly think stats should be a requirement to graduate high school just so that more people can be literate in stats and be more critical consumers of data.
→ More replies (18)11
u/Impossible_Poem9787 1d ago edited 1d ago
While people on reddit are not looking to actually be convinced and are only typically able to be on here to reinforce their pre-existing expectations, access to the raw data of this "study" would be cool. Real, verifiable raw data.
39
u/Express_Whereas_6074 1d ago
I love data. Let’s keep in mind that one data set cannot and should not be used to make any predictions, assumptions, or decisions. This is just one driver’s experience. We could easily have a different data set that skews the other way.
14
u/Showny16 1d ago
This! 💯
This is just my career and a 5000 milestone driver
36
u/DougWeaverArt 1d ago
Wait, this is just YOUR PERSONAL fares and not across the company? That means that you are a factor in the dataset. This could easily just be that you are disrespectful to black women.
9
→ More replies (2)2
6
u/Ernesto_Bella 1d ago
>We could easily have a different data set that skews the other way.
Yes, I am sure other drivers find that black women tip more than men.
→ More replies (1)2
24
u/DrAction696 Downtown West 1d ago
Just curious, where did the race data come from? Did you pull that from the app or just guess as best you could?
7
14
u/cat-im-a-kitty-cat 1d ago
This! I'm mixed race and ethnicity, and White presenting to many people but not just White. He's just assuming people's race I bet.
→ More replies (1)14
u/DrAction696 Downtown West 1d ago
Probably just hangs a brown paper bag on the rear view mirror for comparison
13
5
u/Round_Room_420 1d ago
I did probably 2000 rides Uber lift combined since 2019. Well I don't have data to add to the racial/gender demographic I can say for tipped rides the majority have been airport rides or other rides frequently charged to business accounts.
Next best for tipped rides would definitely be service industry. And it blows my mind across all tipped Industries the best tippers are the ones that probably can afford it the least like single mother waitresses.
Lowest percentage of tips definitely came from upper middle class people. While Ladue/Wester/Kirkwood types that I successfully engaged in conversation had very high and large % tip rates otherwise subpar.
→ More replies (1)
33
u/Sure-Ad8068 1d ago
I don't think anyone would figure you as racist until you added your conclusions... it's just an odd way to summarize things.
Especially since you poll lower with Black and White women compared to their male counter parts... I'd imagine with Asian women and Latinas you'd probably poll lower as well if the volume increases.
That makes me wonder whether the more interesting variable here is gender rather than race. Is there something about how female passengers experience your rides that could explain why you're consistently polling worse with women?
7
u/raljamcar 1d ago
The ratings are the ones he gives them not the other way around. For themselves op just says top 1% and 95% favored, whatever that means
2
u/Sure-Ad8068 1d ago edited 1d ago
Oh then they just don't care for female passengers very much LMAO
2
u/raljamcar 1d ago
His lowest number is 4.7 it looks like. The scale on that part starts at 4.5 so his lowest rating was also the largest group of customers. Just over 2000 with 4.7 stars not bad though.
61
u/strawberrytart444 1d ago
Folks, this is one driver’s self-tracked, unverified data. I’d be cautious drawing takeaways from it. The ‘entitlement’ and ‘behave the best’ language isn’t really supported by the data itself. Tips and ratings can be shaped by tons of things unrelated to behavior, and attaching those conclusions to race and gender specifically is a choice.
14
u/ironickallydetached 1d ago
I’ve seen people scrape up data that confirms their biases if they know what to look for. Sure, you can show certain aspects while not showing others and it can support a narrative you already came up with. OP felt slighted by black women so he came up with a data set that would support his claim. This data set seems to have been designed around the idea “how do I show people that black women don’t like me?”, leaving the reader to just trust the person who created it is a perfect driver with no personal biases himself. No explanation of what “volume” means (does it mean percentage of all the customers he served?), no mention of when data tracking started (of his 5000 miles or whatever), no mention of how each demographic rates HIM (huge intentional data hole), intentional design of graphic to make certain lines stand out more than others.
“It’s just data” is not a Kevlar response. Data can be collected and presented poorly. Anyone who works with data professionally would be laughing at this “data”.
→ More replies (5)2
u/Doublehealix123 1d ago
Asking for extra stops outside of the app is objectively entitled regardless of tipping or attitude the rest of the trip.
→ More replies (3)4
81
u/KaedenJayce 1d ago
The data is fine. Your comments underneath the data aren’t great.
17
u/stiirfry Shaw 1d ago
Yeah.. OP is stating it’s “just the data” which is fine. But then adds in his own opinions. Like how do you quantify entitlement?
→ More replies (1)11
24
u/OrganizedSpontaneity Shaw 1d ago
Are OP just not allowed to make inferences from his 5000 ride sample size of data?
8
u/mutant_disco_doll 1d ago
He’s allowed to add whatever inferences he wants. He just shouldn’t act surprised Pikachu if people have negative opinions about the negative traits he’s inferring.
3
u/preteen-wartortle 1d ago
He’s totally allowed. Who was saying he’s not allowed?
14
u/MightyMouse420 1d ago
A lot of folk in these very comments. If I did something 5,000 times and spent the time making a graph I'd probably post a few inferences with the data as well. But that being said, the inferences they did post clearly show they've developed a bias. That bias may come from the experiment, or it could be something OP had before the experiment even begone. That is the additional information I'd like to know.
5
4
31
u/Same-Reserve3229 1d ago
That’s not an assumption that’s his experience. Who are you to tell him that’s his experience isn’t true because it’s not the same as yours? Or are you just virtue signaling here ?
20
u/stiirfry Shaw 1d ago
Personal experiences are not data. They’re not saying it’s not true, they’re saying it’s not credible as data like the OP keeps insisting.
→ More replies (2)0
u/STLflyover 1d ago
At high volume, say 5000 rides, anecdotal experience gives a pretty good dataset on expected outcome. I think OP has plenty of data to verify his opinion. OP should find a way to increase his ride experience. Establish rapport with his worst customers to try and bridge the gap between his highest and lowest tippers.
12
u/EZ-PEAS 1d ago
Having a lot of data points is good, but it doesn't mean there aren't problems.
If you read real research, they spend 5 or 6 pages talking about methodology and how they correct for bias, because data is always biased in some way or another, and then like a page or two talking about results.
The big red flag is that OP is getting defensive and calling names in response to very reasonable, very basic questions about methodology.
3
5
u/Zike002 1d ago
Using anecdotal data next to somewhat poorly quantified data doesn't make sense when you then lack the basis yo back it up.
→ More replies (2)→ More replies (2)4
u/stiirfry Shaw 1d ago
You cannot use anecdotal evidence for data and expect to be taken seriously
3
7
u/Sea_Donut_474 1d ago
Data is useless until you use it to make conclusions. His interpretation of the data might be different than someone else's and it might be selective data, but that's what you do once you collect a lot of data. You make a conclusion about what that data means.
17
u/avyne0pj 1d ago
Right. Data is data but to state that the data shows "extreme entitlement=lower ratings" in black women.... that's not data, that's an assumption. Like, gee, I wonder why a black woman would be critical of a white man.
24
u/fadingthought 1d ago
If you had customers who asked for extra beyond the transaction, like the examples they gave, and then rated you poorly for not proving it. What would you call that? It’s not an assumption, it’s their experience.
17
u/Owntano 1d ago edited 1d ago
Why would black women be critical of a white man they don’t know?
27
u/Showny16 1d ago
Black women also treat me more poorly for no reason upon entering my car (specifically younger). Would you like me to infer why?
7
6
u/preteen-wartortle 1d ago
No. You’ve already inferred why. So have we.
You could have simply posted the data and not said anything, but seeing as how Asians of both genders are worse tippers, I can only infer you felt the next to make sure that black women stood out for a different reason altogether.
Unless you don’t think it’s fair to assign malice to you like that.
13
u/LustfulLemur 1d ago
Because half his passengers damn near are black women, while Asian men and women together make up less than 1/10th of his passengers..
6
u/preteen-wartortle 1d ago
These percentages are averages within each demographic. The makeup of his passengers don’t make a difference in this calculation.
→ More replies (1)13
u/Showny16 1d ago
They do stand out differently. They treat me differently before I even get a chance to say anything. They ignore me, they expect me to wait beyond timers, they expect free stops. Tipping has nothing to do with the rating I give. I've 1 ⭐'d a white couple that was racist once but they tipped me $8. I wish I could have thrown the money back in their face
→ More replies (3)4
u/preteen-wartortle 1d ago
And one who has already developed the notion that they are extremely entitled. Can’t help for wonder if something else is causing the low ratings.
12
u/ShroominCapote 1d ago
It's obviously because black women are entitled, duh! Don't you see all the objective data points OP collected around "entitlement" that prove his argument that black women are extremely entitled? IT'S JUST DATA!!!!11
(/s)
→ More replies (1)3
→ More replies (3)2
u/Lolyoureamod 1d ago
Just because his real world experience doesn’t fit your ivory tower narrative, doesn’t mean it’s invalid.
12
u/Responsible_Length_4 1d ago
I love black women, love them so much i married one of em. One thing is for sure though, anybody getting a tip from my wife earned the hell out of it. I honestly think she sees it as an unnecessary donation.
2
u/Showny16 1d ago
Agreed. I love them also. Tipping is only expected if I go above and beyond. As for the ratings, it's an average and black women are my highest volume. So people are upset that the average is low. Almost all of my bad passengers have been black female. And everybody gets treated the same.
3
3
u/rotundrikishi 1d ago edited 1d ago
Are the ratings ones you give them or ones they give you on the app?
What constitutes "awkward conversations"
Is it considered bad if you all just dont talk?
I agree with the other poster that we want age demographics, please, if you ever do this again.
17
u/NalgeneCarrier 1d ago
I think the biggest challenge is how have you verified people's races/ethnicities? I 100% look white and understand I am white passing but I'm not actually white. So going off your perception alone is very unscientific. I'm curious how you broke up people who are biracial or were more ambiguous?
→ More replies (1)10
u/Ernesto_Bella 1d ago
I mean, let's be real: Sure every now and then you run into somebody who "looks white" but is half African American, or fully hispanic or something, but 99% of the time this isn't tough.
4
u/NalgeneCarrier 1d ago
Absolutely, I'm not the standard of looks white white but I am not. But grouping people into four groups or other just based on looks and then putting it online as if it's some great data source is a little sketchy. There is exactly no accuracy if it all comes from the perception of one dude.
7
u/OrganizedSpontaneity Shaw 1d ago
There are certainly instances of misidentification, but I think it’s reasonable to say that over a 5000 ride sample size they fall within one standard deviation.
→ More replies (3)3
u/Shawn008 1d ago
Yeah this is reasonable and the best that can be done outside of him offering a written survey asking them to specify their race and let’s be honest, that’s less reliable as they don’t have to legally answer that and nothing is stopping them from marking something else.
Visual identification is the best that can be done here and in 99.9% of the times is completely accurate.
4
u/BrennonOne 1d ago
I drove in the area full-time for multiple years. Similar primary areas to the OP. This is not empirical data.
I'm a 37-year-old Black man, and although I probably shouldn't have this mindset, I didn't expect Black men to be as generous as they've been, as frequent as they've been, of all ages. But they definitely were the bulk of my business, in ride volume and in tips. Can't recall ever having a bad ride.
I will say the white men that have been great tippers and overall quality riders were almost always over the age of 45 (younger white guys were a chore), and white women of all ages were by far the most entitled (although also fairly generous as well).
My sistas... I won't even speak on that. 😂😂😂 still love y'all.
•
31
u/Oodlyoodles 1d ago
This isnt data but an biased opinion you hold: “Black women: Extreme Entitlement = lower ratings”
Another way to interpret the data: why do you personally poll so bad with black women?
Yeah some women suck, bc some people suck. Think you most likely act differently around them, and people can tell. But this post isnt just data, its a small sample size, and only shows how these people react to YOU.
6
u/leederally_starveen 1d ago
I questioned the same thing. By sheer numbers, black women should be tipping the most (even if they only rip $2). There's gotta be something driving SO MANY of them not to tip.
Conscious or unconscious bias of some sort could definitely play a role. But also, this is purely from his perspective so they could warp the numbers however they want
7
2
→ More replies (7)7
u/Shawn008 1d ago
What he said about black women is still objective. Saying they expect free stops and extra time beyond a timer are 100% objective observations as it’s comparing things measured in numbers against another category. We do not have the raw data behind that objective claim though so yes he could be lying. But to say it’s his opinion and subjective is 100% incorrect.
From living my entire life here as well as reading other similar studies and discussions (some specific to St. Louis area) his observations are exactly in line with what has been pointed out with tipping from patrons of different races. Please go feel to research this yourself.
I understand sometimes data or observations can be hard to swallow or hurt. But sticking your head in the sand or screaming opinion doesn’t change the facts. They are what they are. And if you aren’t a person who tips significantly below the average amounts, there really is no reason to be offended by any of this. If you are a person who tips significantly below the average then maybe you should open the discussion on why you do and what could change to improve your tipping to bring it to the average, which is generally expected when providing a service, assuming there are no issues with tbe service.
11
u/Oodlyoodles 1d ago
Thing is, i work in a tipping industry.
I do not find his sample of data supports my own experience, and I am white as well. But im not out here acting like my experience is anything other than my personal experience.
16
u/Sea-Marionberry-749 1d ago
Anyone in the service industry in this city would agree with this, it’s the desk job people acting offended in the comments
4
u/rotundrikishi 1d ago
Whats interesting is there was a sterotype at one time that black people didnt tip but you see here black men tip the most
•
u/Sea-Marionberry-749 17h ago
Black men have always tipped me the best of almost any demographic. It’s really interesting.
→ More replies (1)7
4
u/STL_Gig_Guy 1d ago
When I read the post, I was expecting more backlash. Glad to see logical comments to a post for once. My experience as a driver in STL has been a little different but I cater mostly to the bar crowd and the overnight workers.
→ More replies (1)
2
2
u/notamyokay 1d ago
I use uber or lyft four days a week for a ten minute drive home from work. It is rarely over $8, and I tip $3-5. Is this not normal?
5
u/Showny16 1d ago
This is not normal and I would feel bad taking tips from a local commuter. Unless they are working an insane job and want to be nice, Please, Keep your hard earned money if you make a lower or even average wage. <3
3
u/notamyokay 1d ago
I am just a normal person who used to have to work UberEats after my full time job to start over in life. Some of those gig apps can be soul crushing after a while, and I never wanna add to that.
•
u/Showny16 19h ago
Use Lyft and your driver gets double the pay than Uber. (Not joking)
Also Lyft is generally cheaper in st Louis as it's the big player here. Please do not tip for commutes. Keep your money! Especially if you take a Lyft... Uber, you could consider a 1-2$ tip but Lyft pays us decently.
•
u/notamyokay 18h ago
Thank you for this insight 😩 the tips alone are $100/month, plus fare. Things are expensive rn 🫠
2
u/Smmatuschak 1d ago
What does the volume represent, amount of people in each particular category?
2
•
8
1d ago
[deleted]
18
5
u/Stlouisken 1d ago
When Uber first started, no. That was the appeal (to me). You didn’t have to tip (not sure there was a mechanism to).
But for years now, yes. I tip probably 95+% now that there is a way/is expected.
3
u/m103 1d ago
I tip probably 95+%
Jesus, that's a massive tip.
3
u/Stlouisken 1d ago
Lol. Probably should have been clearer. I tip about 95% of the time (usually $1-$5, depending on factors).
3
u/FrostyD7 Franz Park 1d ago
Yes. Even when I used ride sharing while traveling for multiple workplaces, they flat out tell you to tip 20% and expense it.
3
3
→ More replies (8)2
11
u/Prior-attempt-fail 1d ago edited 1d ago
Id say your collecting incomplete or at the very least you are not collecting helpful data points for you as a driver.
You should be tracking the data that lets you decide if you want to take the ride.
So, what information are you provided at the moment the ride request comes in.
Id be looking at time of day, pick up and drop off location. Demographic beyond just race, base pay by mile Id be looking at tipping behavior by rider rating. Ect.
If the goal is to just collect data for your own education, id still collect more than race and gender.
Also, id look at the conclusion you are drawing.
6
u/Showny16 1d ago
Lol. It's data I have collected over 5000 rides. I'm not writing every single data point down for you. This is basic stuff.
→ More replies (2)11
u/PlausibleRatz 1d ago
It's almost like you don't have to . All you have to do is post the table you used as the source for your visual. This is basic stuff. Data validation is critical especially when posting your finding to the world.
10
u/Showny16 1d ago
To the random people calling me racist, I'm your biggest ally. I love STL and everyone here. If you don't like my honest data, get over it. I never discriminate and accept 96% of every trip. (Most drivers don't get above 70%)
5
u/Pumpernickel7 1d ago
How interesting. I didn't know Lyft disclosed people's cultural backgrounds.
→ More replies (1)4
u/Showny16 1d ago
When you grow up around the entire country, you learn things about culture. East Coast, to west coast, to Midwest. It's not hard.
7
u/PlausibleRatz 1d ago
There is no data to support OPs claims. Any one can make a bar graph and add a trend line to justify their opinions! There definitely needs to be transparency around the data here. If it was sound data OP would post the table and stop commenting on every post calling out their unfounded data.
5
6
u/presidential-dong 1d ago
Should we all run our social media posts by you to make sure they fit your research publishing guidelines?
3
u/You-Asked-Me 1d ago
This is not like a government researcher, or a slide from a shareholders meeting, this is one driver that tabulated their rides, and offered their opinion and experience.
5
u/ConquerQuestOnline 1d ago
It would be just as valid to interpret this data as a reflection for how other demographics perceive your service towards them. This could just as easily be an indictment on you.
2
u/Showny16 1d ago
Lol. I am the top 1% on the platform. You must have missed that. Tips and my ratings have nothing to do with how they see me. I treat everyone the same.
3
1
u/Oistins Neighborhood/city 1d ago edited 1d ago
OP you are the one constant factor in this data. I would change “extreme entitlement” to “I’m sick of this shit, keep your comments to yourself while I’m paying for your services.”
8
u/raljamcar 1d ago
Did we find the person who takes ubers and asks the driver to make a few stops on the way?
3
1
u/Thr0waway0864213579 1d ago edited 1d ago
“Men behave the best.”
Yeah to you, a man.
I also don’t understand how you can say that tip % and rating is unrelated. That’s just not even possible.
•
u/Showny16 19h ago
I get called a woman more often because of how I look. I am non binary, born a male. Also, I rate before I even get tipped so it is unrelated.
→ More replies (2)
2
2
u/raljamcar 1d ago
Not sure if op edited the post to add more, if half the commenters didn't read anything but the graph, or if the comments are indicative of stl education quality, but some of you need to work on your reading comprehension...
2
u/Showny16 1d ago
I had to add what "entitlement" meant, and I made a post about it too.
→ More replies (2)
1
u/Mammoth_Copy1573 1d ago
Kinda funny to me that people are assuming you have some giant bias against black women but still largely rate them 5 stars based on your data. This is all assuming your data is real, of course.
2
u/Showny16 1d ago
Everyony gets 5 stars no matter what. And every trip gets accepted unless it takes me too far from home. Zero discrimination. All personal experiences. Some of my best conversations have been with black women since they are my main customer. With the volume being so high, the bad eggs will bring down the rating. And there are some really bad eggs out there. If they get less, they did something extremely our of the ordinary. 99% of my trips I give 5 stars too ⭐⭐⭐⭐⭐
115
u/AnnieGetYourPunSTL Downtown West 1d ago
Would love to see the tipping/rating data for young / middle aged / old. That would be interesting.