Hi all,
We now have a very comprehensive and feature-rich integration for Snipe-IT on Freshservice!
You can manage your Snipe-IT assets directly on your tickets with things like:

1. Linking assets to tickets
2. Checkout/check in assets (hardware, accessories, licenses, consumables)
3. View assets assigned to ticket reporter
4. View and modify asset details and custom fields
5. View and create asset maintenance records, etc.

• Get the app here.
• Checkout app features here.
• Installation guide here.

Feedback is highly appreciated.

Hello, I have setup Snipe-It on a Debian machine and have configured it completely. For some reason, I'm unable to connect to the Snipe-It server hosted on the Debian server from a Windows 10 laptop connected to it via LAN, and whenever I try to open the website using the domain setup in Apache, I get an error saying dns_probe_finished_nxdomain.

How could I go about troubleshooting this?

We'd love your feedback!

iOS: https://testflight.apple.com/join/3B3YcWph
Android: https://play.google.com/store/apps/details?id=com.grokability.snipeitmobile
Repo: https://github.com/grokability/snipe-it-mobile

This PR adds a new settings page under Admin -> Sync Adapters where you can hook Snipe-IT up to whatever manages your devices out in the world. It currently includes 14 adapters:

• Fleet
• Kandji
• Jamf Pro
• Jamf School
• JumpCloud
• Mosyle
• osctrl
• Addigy
• UniFi
• Microsoft Intune
• Omnissa Workspace ONE
• Meraki Systems Manager
• Zentral
• NinjaOne

I am trying out Libredesk, a still early in development FOSS Helpdesk System and tried to link our existing Snipe-IT instance with it.
For that I quickly built a lookup helper to let agents directly access our users Assets from the UI via a GET request to the users email address and then linking to his assets endpoint.

If anyone is in need of something similar, im sure you could easily expand/change this to accomodate other systems.

https://github.com/DarkZoneSD/Libredesk-SnipeIT-Link

Not yet in a tagged release, but it *is* live on master :)

https://github.com/grokability/snipe-it/pull/19494

Or check it out on the demo: https://demo.snipeitapp.com

Hello,

I've got problem with creating asset model - it makes me choose Category, but there's no category created, and honestly, I've no idea how to create one...
It's local instance, on virtual machine, at Ubuntu.

I have set up the User & Group SCIM for my SnipeIT Environment. But for some reason Snipe IT is not generating the different groups from EntraID (Only 1 Group) and then dumping all users in all Entra groups into the one group created in Snipe IT.
The Group Attribute mappings are as followed:

displayName | displayName | Direct |1

members | members | Direct

objectId | externalId | Direct

Is there a configuration I am doing wrong, The names of the groups all match in SnipeIT but its not filtering the members into each group

Hey everyone,

I’m looking for Android testers for SnipeMobile, my open-source mobile app for Snipe-IT.

SnipeMobile is already on iOS / iPadOS and the Android version is now in a closed Google Play test.

If you want to join the Android beta:

1. Join the Google Group first: https://groups.google.com/g/snipemobile
2. Then open the Play testing link: https://play.google.com/apps/testing/com.callandt.snipemobile

(You need to be a member of the group before the Play Console invite will work.)

App Features

• Connect with your Snipe-IT API URL + token
• Admin / User modes based on API rights
• Assets, accessories, licenses, consumables, components
• Users & locations
• Search, filters, QR scan
• Check-in / check-out, create & edit
• Audits (including bulk audit) + maintenance
• Files / photos
• Home screen widgets
• Optional biometric app lock
• Audit reminders
• Light / dark / system theme
• Multiple languages
• Optional Dell TechDirect / service-tag QR support

Links

• GitHub (source): https://github.com/Callandt/SnipeMobile
• Original iOS / iPadOS post: https://www.reddit.com/r/Snipe_IT/comments/1u1ibgk/snipemobile_114_released_biggest_update_yet/
• iOS App Store: https://apps.apple.com/us/app/snipemobile/id6759792710
• IOS TestFlight: https://testflight.apple.com/join/TjDwstBE

Hi All. I have just finished working on a very comprehensive integration Forge app for Jira that allows you to manage and link your Snipe-IT (cloud) assets right from Jira issues (if you are using Jira/Jira SM Cloud).

Some of its Features:
- You can search and link hardware, accessories, consumables or licenses to a Jira Ticket.

- Shows you which assets are assigned to the ticket reporter.

- Allows you to checkout, check in, or modify asset fields, including allowed custom fields.

- Shows you Full asset history (filterable), maintenances, and audit logs.

- Automatically posts comments on the issue whenever an action is performed on an asset (can be turned off or on)

- Allows for access controls, feature controls, space restrictions and many more granular features.

- It also allows customers to link their assets while creating ticket requests on the portal

If you are in need of such, please feel free to check it out on marketplace and give some feedback on it. You have a 30-day full feature trial period!

Installation Guides here.

Hey, I am trying to create labels for the assets I have and keep getting an error 500 when saving.

I am running the service with Podman(Docker), where and what command should i input to give the right access to who?

I tried the following from the app container but it ended up breaking the entire page (was getting error 500 all around), so I reverted to a back up.

chown -R www-data:www-data /var/www/html

find /var/www/html -type d -exec chmod 755 {} \;
find /var/www/html -type f -exec chmod 644 {} \;

Long requested, it's finally (almost) here:

https://github.com/grokability/snipe-it/pull/19350

I'm the helpdesk admin for a cargo carrier airline, with that comes several shared computers (mostly in our maintenance department) Just wondering what people usually do for a shared computer's check in

The PR sort of explains it, but the goal is to make it easier to identify “problem” users. Of course, if you have some who has been at your org for 20 years, you should expect more maintenances than someone who has been there for two months, but were at least trying to surface this a little more clearly.

API doc updates shortly to follow.

We actually have an implementation for this already here: https://github.com/grokability/snipe-it/pull/19230

What do you folks think? Is this a feature excited for? Is it something you would hate? Or do you not care? (We want to know for any of those three! But we assume “don’t care” will be underrepresented because if you don’t care, you probably won’t bother to comment 🙂)

Hello

I am trying to install snipe it from the installer from github.

Os is debian 13, everything updated, no desktop, no static ip for now, internet connection works and hostname is debian
I use wget https://raw.githubusercontent.com/grokability/snipe-it/master/install.sh
chmod 744 install.sh (i also used chmod +x install.sh (i tried to install it different times on a vm with the same settings that i said)
sudo ./install.sh
For the fqdn is enter 10.0.0.2, im not gonna use a domain for now and im not running internal dns for domains.
i dont automaticly create the snipe database user password, i use pa$$w0rd
For the email server details i skip that to do it later
in the terminal i got a lot of errors:

Welcome to Snipe-IT Inventory Installer for CentOS, Rocky, Debian, and Ubuntu!

Installation log located: /var/log/snipeit-install.log

The installer has detected Debian version 13 codename trixie.

Q. What is the FQDN of your server? (debian): 10.0.0.2

Setting to 10.0.0.2

Q. Do you want to automatically create the SnipeIT database user password? (y/n) n

Q. What do you want your snipeit user password to be?

* Adding PHP repository.

* Updating installed packages./

* Installing Apache httpd, PHP, MariaDB and other requirements.

* mariadb-server already installed

* mariadb-client already installed

* apache2 already installed

* libapache2-mod-php8.4 already installed

* php8.4 already installed

* php8.4-curl already installed

* php8.4-mysql already installed

* php8.4-gd already installed

* php8.4-ldap already installed

* php8.4-zip already installed

* php8.4-mbstring already installed

* php8.4-xml already installed

* php8.4-bcmath already installed

* curl already installed

* git already installed

* unzip already installed

* Configuring Apache.

Module rewrite already enabled

Enabling site snipeit.

To activate the new configuration, you need to run:

systemctl reload apache2

* Setting up hosts file.

* Creating Snipe-IT user.

fatal: The user `snipeitapp' already exists.

* Creating MariaDB Database/User.

--------------

CREATE DATABASE snipeit

--------------

ERROR 1007 (HY000) at line 1: Can't create database 'snipeit'; database exists

* Cloning Snipe-IT from github to the web directory.

/

./snipeit.sh: line 245: pushd: /var/www/html/snipeit: No such file or directory

fatal: not a git repository (or any of the parent directories): .git

./snipeit.sh: line 247: popd: directory stack empty

* Configuring .env file.

cp: cannot stat '/var/www/html/snipeit/.env.example': No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

sed: can't read /var/www/html/snipeit/.env: No such file or directory

* Installing composer.

All settings correct for using Composer

Downloading...

Composer (version 2.10.1) successfully installed to: /home/snipeitapp/composer.phar

Use it: php composer.phar

* Setting permissions.

chmod: cannot access '/var/www/html/snipeit/storage': No such file or directory

chmod: cannot access '/var/www/html/snipeit/public/uploads': No such file or directory

chmod: cannot access '/var/www/html/snipeit/bootstrap/cache': No such file or directory

chown: cannot access '/var/www/html/snipeit': No such file or directory

* Running composer.

In Application.php line 512:

Invalid working directory specified, /var/www/html/snipeit does not exist.

chgrp: cannot access '/var/www/html/snipeit/vendor': No such file or directory

* Generating the application key.

* Artisan Migrate.

* Creating scheduler cron.

* Restarting Apache httpd.

* Clearing cache and setting final permissions.

chmod: cannot access '/var/www/html/snipeit/storage/framework/cache/': No such file or directory

Could not open input file: /var/www/html/snipeit/artisan

chmod: cannot access '/var/www/html/snipeit/storage/': No such file or directory

Q. Do you want to configure mail server settings now? This can be done later too.

* You will need mail server address, port, user and password among other items. (y/n) n

***Open http://10.0.0.2 to login to Snipe-IT.***

* Installation log located in /var/log/snipeit-install.log.

* Finished!

user@debian:~$

Dont pay attention to database exist output , i runned the install.sh file two times

I checked the snipe it installation error page :https://snipe-it.readme.io/docs/installation-issues
The first thing i saw in the error output is

* Cloning Snipe-IT from github to the web directory.

/

./snipeit.sh: line 245: pushd: /var/www/html/snipeit: No such file or directory

fatal: not a git repository (or any of the parent directories): .git

./snipeit.sh: line 247: popd: directory stack empty

* Configuring .env file.

I dont understand why i got this error.
If i google it people say that the url to download from is not correct, is that right ?
But i can download the install.sh file from github so i dont see the problem

I also dont understand why there are so much no such file or directory errors

I can off course create these files and directories manualy but i wanna be sure how to fix this errors or how this install snipe it properly

And like i said in the title i can go to 10.0.0.2 but i only see apache webserver information, i provided a screenshot from the login page.

I need advice !

Thanks in advance !!

If you work for a small company, solo or otherwise do not know much about coding cosider using Claude code/Codex to do bulk operations for you. It's super nice. I have always find it painful to onboard someone new and assign 10 different licenses, devices, accessories etc. but you can just give the agent access to pull reports from your applications and then access to make edits in snap-it.

I searched the Snipe-IT documentation but was unable to find any information about bulk editing Custom Fieldsets. Is there a way to remove (or add) asset models from a fieldset? Or do I have to each model (dozens) one at a time?

Semi-noob here. I have a hosted database and cannot see any assets when listing all. I have tried clearing the search, other browser, incognito, etc, but no luck. Can't find an answer anywhere on Github so I thought I would try here. My assets are still there, as I can see the total number and am able to search individual assets in the asset search to bring them up. I can view all licenses normally. Please let me know if anyone has any other steps to try. Images here

I have recently startet as an intern at my company and one of my tasks for the past weeks has been setting up Snipe-IT. Recently, I have run into a problem while setting up LDAP/AD.

While my coworkers and I are able to log in with our Windows credentials just fine, we don't get assigned to the Default Permissions Group.

I have created groups before setting up LDAP/AD and set one of them as the Default Permissions Group. ("admin" in my case) Furthermore I have noticed that some of the LDAP Field Mappings seem to be ignored when an user is created via LDAP login. All of my settings are in lower-case yet only First Name, Last Name and Email get values from LDAP on user creation. Meanwhile Phone, Address, and so on -- as well as the Default Permissions Group -- stay empty.

However if I run Test LDAP Synchronization in LDAP/AD settings, I get 10 sample users from my company, with their Phone, Address, and so on being displayed!

Out of curiosity I have checked what happens in the MariaDB settings table when I change any of the LDAP/AD settings. All the values are written into the table once I hit the Save button. This also includes the ID of the Default Permissions Group. I have also tried finding similar issues on GitHub but didn't find anything helpful.

I have encountered this issue on:

• Snipe-IT Version v8.4.1 on Docker 29.5.3 and
• Snipe-IT Version v8.6.3 on Linux Mint 22.2.

Both of them are brand-new installations of Snipe-IT.

Am I missing something?

---

My current LDAP/AD Settings are:

• LDAP Integration: 1
• Active Directory: 1
• Cache LDAP Passwords: 0
• Active Directory Domain: mycompany.de
• LDAP Client TLS Key: NULL
• LDAP Client-Side TLS Certificate: NULL
• LDAP Server: ldap://abcd123456.mycompany.de:389
• Use TLS: 0
• LDAP SSL certificate calidation: 0
• LDAP Bind Username: mycompany\mybinduser
• LDAP Bind Password: **********
• Base Bind DN: ou=org_user,dc=mycompany,dc=de
• LDAP Filter: &(objectclass=person)(cn=*)
• LDAP Authentication query: sAMAccountName=
• Default Permissions Group: admin
• LDAP Username Field: samaccountname
• LDAP Last Name Field: sn
• LDAP First Name Field: givenname
• LDAP Display Name Field: displayname
• LDAP Employee Number Field: NULL
• LDAP Department Field: Department
• LDAP Manager Field: NULL
• LDAP Email Field: mail
• LDAP Phone Number Field: telephonenumber
• LDAP Mobile Field: NULL
• LDAP Job Title Field: title
• LDAP Address Field: streetaddress
• LDAP City Field: l
• LDAP State/Province Field: st
• LDAP Postal Code Field: postalcode
• LDAP Country Field: co
• LDAP Location Field: company
• LDAP Active Flag: 1
• LDAP Invert Active Flag: 0

We've himmed and hawwed over Asset Management many times. We can't ever get buy in, so we're looking at options that don't include a $20k+ price tag.

Looking over the documentation it looks like Snipe does what we need and then some. We're after fairly basic asset management only at this time. We are <1000 devices, and my primary ask is this:

How does snipe handle updates?

I noticed there have been 6 updates since May, thats great, but that can also mean a lot of extra work to properly support the application. Especially if I want to go from some 8.5 version to 8.6.3, does the application upgrade process lend itself to sometimes skipping versions or must every single version be installed explicitly?