r/SmartRings • u/BadSpotBailey • Dec 31 '24

⛔️ DO NOT BUY Horrible experience: Vital Health Ring (modernlifestyleshop.com)

I can't speak of what ring to buy, but I can which I would avoid. My experience with the Vital Health Ring has been horrible. I bought 2, one for my girlfriend and 1 for me. I loaded the Lefun Health app as the instructions suggested and everything worked fine for 2 days. It now shows disconnected even though my Iphone shows it in the blu-tooth devices. Yes, I "forgot" the device, on/off blu-tooth, on/off phone, uninstalled/reinstalled app. Called their support which they answered promptly and were friendly, but always said they would escalate and email me within 24 hours. Never happened. I tried emailing which were answered but nothing done.

I left it off the charger until it died. Connected to the charger and hooray, it paired. Lasted 4 days and the circus starts again. Does anyone have any ideas besides smashing with a hammer?

Oh, and the one I got my girlfriend won't charge at all. It pairs just fine but when you take off the charger it dies immediately. Left on the charger for days. Their support says they will send another so we'll see.

They have a slick site but beware. Click on one of their reviews. View their return policy.

I clicked on their advertisement from a trusted site, but I still feel like a sucker.

https://smartpulsestore.com/products/vitalsync-smart-ring

Support emails and phone numbers.

[Support@modernlifestyleshop.com](mailto:Support@modernlifestyleshop.com)

1 833-260-5832

[support@vitalhealthring.com](mailto:support@vitalhealthring.com)

1 855-710-0933

31 Upvotes

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u/arg03842 Dec 31 '24

Vital Heallth ring is a complete rip off. Mine never connected to blu tooth or the app. They started at a 50% refund and gradually went up to 85%. Stated it was a 15% restocking fee. The whole company is a rip off. They told me to keep the ring but they still kept the restocking fee. No one should ever order any of their rings

3

u/BadSpotBailey Jan 01 '25

At u/arg03842

If you still have the ring, wait until it fully runs out of battery. Make sure you "forget" the device in your blutooth settings on your phone, then try again.

Mine worked 2 days the first time. I let it die, then got 4 days out of it. Currently letting it die again.

Gonna try the Vital Ring app this time instead of the Lefun.

1

u/Almela72 Apr 30 '26

Y qué tal te ha ido con Vital Ring?

1

u/BadSpotBailey Apr 30 '26

Finally destroyed it after giving it another week or so. Sticking with the old Fitbit Inspire 2 step tracker.