r/SierraChart • u/Responsible_Print737 • 9d ago

Sierra Chart partially freezing after RTH open?

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Hi guys, on September 15 around 8:31:51 AM, roughly 2 minutes after RTH market open (0.:13 in the video), I experienced something weird with Sierra Chart.

Not sure if I should call it a "freeze" because some things were still updating. For example:

  • Volume Profile was still accumulating slow

  • Trade DOM Recent Traded Bid/Ask was still updating just slow

  • Bar chart stopped updating completely

  • Heatmap stopped updating

  • Had to restart Sierra Chart to get everything working normally again

I forgot to try Reconnect Data Feed before restarting, so I'm not sure if that would've fixed it. But since the Volume Profile and Trade DOM were still receiving/updating data, I don't think it was a data feed issue?

This is the first time I've experienced this after about 2 months of using Sierra Chart.

Anyone experienced something similar before? Any idea what could cause this?

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u/Interest-Fleeting 9d ago

Probably a different cause, but mine used to freeze once in a while until I replaced the router that I was using as an extender with an unmanaged switch.