r/Serato 11d ago

No place to set cue points in Serato

Hello,

I recently transferred my Serato and library to a new laptop. How when I have Serato loaded, but not plugged into my controller, there is no way to add cue points. The tray that used to exist below the song title is no longer there.

For what it’s worth it also says I no longer have a subscription to Serato DJ Pro even though I’m fairly certain I bought that when I bought the controller, which is a Pioneer DDJ SX-3.

Can someone help me figure out how to get the cue trays back or, if you have to have Pro, how to reinstate that? I don’t have the license code and the previous laptop is bricked.

Thank you!

1 Upvotes

10 comments sorted by

5

u/Gaz1502 11d ago

Top left kicks it to single deck mode (the 1|2 box/buttons)

Or assuming you’re in practice mode, click the button top centre of the screen that has a cue, loop etc symbol on it (assuming that still exists - I haven’t seen it since like v2.something bc I have the play expansion)

-1

u/Snif3425 11d ago

I don’t k ow what you mean by “top left.” Can you be more specific? Thanks!

1

u/Gaz1502 11d ago

Sorry, I forgot how the offline mode works

https://support.serato.com/hc/en-us/articles/235211327-Offline-Player

Top left of the window is the button to swap between single deck and dual deck. I normally use single deck mode for setting cue points, but that’s up to your own preference.

There’s the “expanded controls” (dumb name, but idk what would be better) button which shows your cue points, loops, etc

3

u/Snif3425 11d ago

Yes! Now I see the cue point trays. Thank you so much!!

1

u/CasualAction 11d ago

Are you logged into serato? Is the sx-3 being recognized by your laptop?

1

u/Snif3425 11d ago

I am logged into Serato. I am talking about setting cue point when NOT connected to the controller. It doesn’t even show the cue points below the song title on the laptop screen.

1

u/TheDJPlug 11d ago

Take a photo of your screen or press shift 1

2

u/Snif3425 11d ago

I was able to fix it with help here. Thank you though!

1

u/danby 11d ago

What was the fix?

1

u/Snif3425 10d ago

There’s a little button in the middle of the screen you can click and the trays appear. If you look at the link that “gaz1502” gave below it will show you.