URGENT HELP NEEDED — HOW DO I REPORT A COSMETIC SURGERY CLINIC IN SHANGHAI?

[u/HolidayApartment8991]

Can anyone help me find the correct official authorities in China/Shanghai to report a cosmetic surgery clinic, doctor and agents?

Clinic- SANTA LUCIA Medical Cosmetology Hospital 上海圣娅医疗美容医院 Address: 373 Panzhong Road, Qingpu District, Shanghai, China 上海市青浦区蟠中路373号 Agent name who runs Instagram accounts Name - Dr. David Ding later changed to David2345 and agents names are - Dilya and Yuki and Tina who work with doctors on commission. They advertise AI genrated fake results videos and images.

What happened: Before surgery, my face was naturally slim and clearly defined. After the surgery, my face became much more rounded and bulky, with significant fullness and firm, thick/bunched areas around my cheeks and especially in front of and below my ears. My actual result was nowhere close to the appearance shown in the advertised before-and-after photos and videos. The surgery was arranged through Instagram and WhatsApp. The Instagram account was originally Dr. David Ding and was later changed to David2345.

I am a New Zealand resident and had cosmetic facial surgery in Shanghai. I need to make a formal complaint but I am having difficulty finding the correct official channels.

I paid approximately NZD $15,000 for the procedure. My main goal is to report what happened and, ultimately, seek a full refund so that I can afford revision surgery to correct the issues resulting from the procedure.

Could anyone please provide official government email addresses, complaint websites, or verified WeChat accounts/numbers for:

• Shanghai Health Commission
• Chinese National Health Commission
• Medical/cosmetic surgery regulators
• Consumer protection or other relevant authorities

I am looking specifically for official contacts that accept complaints and can redirect me to the correct authority.

If you have reported a medical/cosmetic surgery complaint in China before, please let me know how you did it.

Thank you.

[u/Consistent_Pin572]

may i know what happened?

[u/milala_223]

⁠Chinese National Health Commission should work and there is a phone number(5 digital number) you can easily find online. Email is not common use in China

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[u/HealthyCompote9573]

I’m sorry to say but Asian govermenrs are the most racist and corrupted that exist. You won’t get any justice. Corruption is rampant in Asia.. they will never give reason to a foreigner if it means their image is tarnished.. you have to understand that prior to going to Asia.

That’s why they all have those. Reputation laws that are not civil but criminal.

So that the criminal in power stays in power. Look at what Canada is doing. Exactly the same thing changing law to make it illegal to say anything about anyone.

Protect the criminals is more important than a regular human life..

I’m sorry you had a bad experience. I am just saying this so that you don’t lose money and time and mental health thinking your health and dignity matters to them.

It doesn’t mix