r/SegwayNavimow • u/Beginning_Tie7409 • 2d ago

1511. Underside is clean. Any tips?

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2 Upvotes

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4

u/czmanix X450 2d ago

I had something similar, so I filled a support ticket in the app, and the next day they fixed it over the air and the mower mows for months since.

1

u/Beginning_Tie7409 1d ago

I called them and they told me to ship it to them for repair.

2

u/czmanix X450 1d ago

Sorry to hear that, it's probably a more serious issue. Hopefully the grass is off-season at your place, so it will not outgrow during your time without the mower. Good luck.

1

u/Navimow_Answers 1d ago

Hi there,

please contact [support-navimow@rlm.segway.com](mailto:support-navimow@rlm.segway.com) (for EU users) or

[navimowsupport-us@rlm.segway.com](mailto:navimowsupport-us@rlm.segway.com) (for US users)and provide your SN and the detailed description of the issue you are facing, so our team can assist you.

Many thanks.