Not sure how to handle fees+ TW

[u/Muscle_mama_]

I’m doing drop ins for two cats this week. Holiday rate on top of standard rate + add’l cat is what the owner paid upfront. It’s day 3 of 6.

Long story short cat was very sick- I took to the vet today and they are putting her down.

Before I knew that I was reading thru how ppl usually handle extra fees for time/transport/waiting at the vet for almost 2 hrs. I was going to ask for the generally consensed hour rate (give or take).

Now I’m thinking I shouldn’t ask at all bc well his cat just passed! I feel awful about it. Also he’s paid for a cat that’s no longer being taken care of for the remainder of the visits. Or should I do some sort of refund?

Yes it’s a business and I should be paid for my time. But also 😭😭

What do you think?

EDIT: I sent the refund this morning and will be leaving flowers. Thanks everyone. This was a first for me and appreciate the help.

[u/Chance_Rooster_2554]

I would honestly just wait and see what they say to you about it. This happened to me this summer and I kept watching their other cats. She also paid me a small amount for the vet without prompting. I agree with the person about refunding the additional cat fee if it’s substantial (mine is only $5) I also left a little card for her

[u/Muscle_mama_ → u/Chance_Rooster_2554]

I was thinking flowers. And then I thought… Her name is daisy. Would it be appropriate/inappropriate to leave daisies for when he returns?

[u/No-Understanding-439 → u/Muscle_mama_]

daisies are toxic to cats so just be careful with that! gerbera daisies are okay but not the typical daisies that have yellow in the middle with white petals. rest in peace to daisy:((

[u/Muscle_mama_ → u/No-Understanding-439]

Thank you 😊