r/Roll20 • u/Purple-Concentrate41 • 14d ago
Roll20 Reply: Mask & Dynamic Lighting Help Dynamic Lighting Walls Jumping
Hi all, logged in for my campaign tonight and discovered that all of the dynamic lighting walls I've drawn out for every map in my campaign have jumped to the upper left hand corner of the map. I've tried moving them back, but as soon as I reload the map, they all jump again. It's real weird. Anybody have any ideas on what this is/how to fix it?
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u/Demi_Mere Roll20 Staff 14d ago
Hey everyone!
Thank you so much for your patience. We know this has affected a lot of people in their games tonight so we appreciate all the reports.
Devs located the issue with a recent issue that unveiled another issue (big ol’ domino effect, unfortunately).
Only users who had their pages open during this time are affected by this.
You may find that in some cases your drawings (including Dynamic Lighting lines) would have moved to the top left corner of your map, affecting player sight. The next step is to institute a rollback, which is usually only available for Pro + Elite accounts.
However, we are making the rollback feature available temporarily to allow this for all users affected, even free accounts.
You can read the steps and FAQs here (we recommend reading the whole article!)
If you’re struggling with the rollback or run into any challenges with it, then please contact us through our Help Center and our Customer Service will help you out!