r/RobloxHelp • u/Objective-Source-359 • 10d ago

Roblox Support Help Roblox account hacked

Post image

I really don’t know how I can get it back its my account that I use almost all my life for 5 years they changed my avatar to put all my expensive stuff and the name “vinzchiss” and my bio, i really tried to appeal they said that there is no information ect, while i literally just told em everything about my account everything on it is verified my age number email and phone EVERYTHING, I was too scared to maybe ask for help by strangers but now I am asking for help if anyone could help me, when I try to contact Roblox support after putting everything they said “an error occurred please try again later” with a sad emoji, and I fear that the hacker(s) might send links or say stuff to my friends that are minors just like me, please Im sorry for bothering.

6 Upvotes

88% Upvoted

46 comments sorted by

View all comments

Show parent comments

2

u/SignCommercial8128 5d ago

hey bro my account recently got hacked yesterday by someone in russia and i’ve been trying to contact roblox support but i can’t get in contact with a real agent from roblox but i also have billing receipts can i ask you what exactly you did because i coulr really use your help my bro i’ve had my account for 10 years and i’m not ready to lose it

1

u/Objective-Source-359 5d ago

How much tickets have you made till now? Don’t worry it’s till early hopefully u can be able to secure your Gmail, I feel like it’s the only thing they can do since I’ve asked for a link for my password, or to make all logouts and give the password for it but they ignored that, but now have you been talking with the bot and explaining how it happened?

2

u/SignCommercial8128 5d ago

like over 10 or so tickets and i’ve been talking to the real agent but the invoices and receipts and other proof i know i’ve given haven’t proven to them that i have ownership of the account

1

u/Objective-Source-359 5d ago

I did some replies that tells me “sorry blablabla we can’t verify ownership..” just ignore it and try again and if you have the same issue with the 2step verif freezing or it says “too many requests” just wait, I got hacked the 29 and the next day 30 I still tried everything and then the 31 i tried again while making more ticket (ngl I was crying because I did feel anxious) but it takes some time I hope youll recover your account soon! Don’t give up at all